Hi friends! Our guest today is Katie Armentrout. Katie is the founder of Peoplefluence, where she equips and supports small business owners with the tools to build trust with their employees and customers. Through workshops and training, Katie works with teams to build productive relationships, nurtures teams to work well together through a foundation of trust; and equips teams with excellence in customer service and sales strategies and training.

With 20+ years of experience, Katie will change how you think about Leadership, Team Building, and Customer Service. An accomplished leader, Katie is known for her ability to connect with people and build lasting relationships.

Katie has trained thousands of people, including CEOs, sales professionals, restaurant servers, and retail and nonprofit teams on how to elevate self-awareness, company culture, and customer service.

She is refreshing, authentic, approachable, and oh-so honest about her journey as a faith-led entrepreneur and leader. I know you will get some inspiration and practical insight from this conversation.

More from Katie:

Katie’s website (Peopelfluence): https://www.peoplefluence.com/about-page

Working Genius: https://www.workinggenius.com/

Katie’s Linkedin: https://www.linkedin.com/in/katiearmentrout/

Katie’s email: katie@peoplefluence.com

Katie’s book recommendations:

The Five Dysfunctions of a Team (Patrick Lencioni)

The 21 Irrefutable Laws of Leadership (John Maxwell)

https://www.peoplefluence.com/resource

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