• Just pick one! | Ep. 171

  • Jan 31 2025
  • Length: 18 mins
  • Podcast

Just pick one! | Ep. 171

Listen for free

View show details

  • Summary

  • 171: New report just dropped! But, it's a little bit all over the place.

    ⏱️ Timestamps:

    00:00:00 - Intro

    00:01:17 - 2025 confidence index

    00:02:34 - Resources vs. outcomes for CS teams

    00:04:40 - Why CS struggles to prove ROI

    00:06:32 - Personas, privilege, and disconnection

    00:07:26 - Defining success through a shared lens

    00:08:53 - Renewals: workload vs. customer value

    00:12:31 - Churn lessons from a CEO’s perspective

    00:14:31 - The path forward: pick one direction


    📺 Lifetime Value: Your Destination for GTM content

    Website: https://www.lifetimevaluemedia.com


    🤝 Connect with the hosts:

    Dillon's LinkedIn: https://www.linkedin.com/in/dillonryoung

    JP's LinkedIn: https://www.linkedin.com/in/jeanpierrefrost/

    Rob's LinkedIn: https://www.linkedin.com/in/rob-zambito/


    🗞️ Find the report here:

    https://www.vitally.io/resources/vital-insights-02

    Mentioned in this episode:

    The Segment

    LTV Shop

    SundaySky

    Matik
    Show More Show Less
Show More Show Less

What listeners say about Just pick one! | Ep. 171

Average customer ratings

Reviews - Please select the tabs below to change the source of reviews.

Audible.co.uk reviews

Amazon reviews
No Reviews are Available