J.D. Power

By: J.D. Power
  • Summary

  • J.D. Power is a global leader in consumer insights, advisory services, data and analytics.
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Episodes
  • Holiday Travel Review + Look Ahead | Travel & Hospitality Podcast | Ep 68
    Jan 16 2025
    New year, new episode! Kick off 2025 with the latest episode of our Travel & Hospitality Podcast, where we dive into the trends shaping the industry and what lies ahead. What we're talking about: ✈️ Holiday travel wrap-up: The end of 2024 saw a surge in air travel demand, but hotel bookings held steady. 🏨 Hotels in 2025: Will demand continue to plateau? Wave 2 of our hotel study data drops for subscribers on 1/14, revealing some intriguing insights—good news: customer satisfaction remains strong, even as demand fluctuates. 🚗 Rental cars spotlight: Early findings from our rental car study (available Jan. 22) highlight the vital role of staff interactions in driving customer satisfaction.
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    10 mins
  • 2025 Industry Predictions | Travel & Hospitality Podcast | Ep 67
    Dec 10 2024
    Michael Taylor, Andrea Stokes and Azari Jones of J.D. Power deep dive into 2024 travel trends and make predictions for the year to come! Did anyone's 2024 predictions come to pass? Find out! Episode topics: - The soaring demand for air travel and hotels - Potential airline mergers - The rise of social media travel (vacations for the 'Gram!) and wellness travel (think relaxation & health) - What’s next for prices? - Workforce challenges - Are EVs the next big thing in rentals?
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    19 mins
  • The Insurance Intelligence Podcast: "Biggest Stories of 2024"
    Dec 4 2024
    On this episode of our podcast, the team takes a look back at the biggest stories to influence the insurance market in 2024. This episode covers: - The return to profitability - Shopping and switching trends - The rise of the importance of trust - Claims bright spots - And more! Hosted by: - Michael Vermillion, VP and General Manager, Insurance & Healthcare Featuring: - Stephen Crewdson, CPCU, Senior Director, Insurance Intelligence - Mark Garrett, Director, Insurance Intelligence - Scott Quarderer, Managing Director, Insurance Intelligence
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    16 mins

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