It's Personal Stories, A Hospitality Podcast

By: David Kong Dorothy Dowling Rachel Humphrey Lan Elliott
  • Summary

  • It's Personal Stories is a podcast series highlighting the inspiring career journeys of prominent leaders in the hospitality industry. The series features over 200 interviews, with new ones added weekly. Each interview presents the unique personal story and insights of C-suite executives, educators, and other industry professionals. Guests share their experiences, including overcoming self-doubt, achieving work-life balance, facing challenges, public speaking, taking risks, networking authentically, developing leadership skills, and more. Through these deeply personal stories, you are encouraged to dream big and confidently pursue your personal and professional goals.

    Founded in 2022 by industry veterans David Kong, Dorothy Dowling, Rachel Humphrey, Lan Elliott, and Huilian Duan, It’s Personal Stories has been recognized by the International Hospitality Institute as a top hospitality podcast each year since it launched. To watch or listen now, visit www.ItsPersonalStories.com.
    © 2025 It's Personal Stories, A Hospitality Podcast
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Episodes
  • Carl Winston, Founding Director,  Payne School of Hospitality & Tourism Management at San Diego State University, interviewed by Lan Elliott
    Jan 20 2025

    Based on his work with aspiring hoteliers, Carl explains the very simple thing people need to do to distinguish themselves (that most people aren’t willing to do). In this interview, he also discusses the ultimate tool for advancing professionally and how to avoid being that bad boss. Carl also unpacks the most widely misunderstood thing about mentorship.

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    34 mins
  • Dean Kate Walsh, Cornell University Nolan School of Hotel Administration, interviewed by David Kong
    Jan 13 2025

    Dr. Walsh shares her amazing journey from CPA to corporate trainer to her current role. We discuss how challenges are often opportunities in disguise, and her research on leadership and career development as well as strategic human capital investment. She offers advice on coalescing diversity, overcoming imposter syndrome and self-empowerment. Don’t miss her thoughts on using the latest innovation with hospitality as its ethos.

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    32 mins
  • Mark Keiser, President, Development, Viceroy Hotel Group, interviewed by Lan Elliott
    Dec 23 2024

    Mark explains how his openness to trying different careers within hospitality and help from mentors helped him discover the area of the industry where he has thrived. He also shares the tool that allows him to deepen his connection with the many contacts he’s developed over the course of his career, and how listening to his team helps him build higher-performing teams.

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    31 mins

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