"Why Perfect Procedures Fail: What No One Tells You," discusses the common failures in organizational procedures despite meticulous planning and implementation. The speaker, Charlie, argues that psychological, sociological, and semiotic factors contribute to procedure failures. He explains that overly complex procedures can overwhelm workers, top-down imposition without worker input breeds resistance, and poorly designed symbols and instructions lead to misinterpretation. To mitigate these issues, Charlie emphasizes the importance of simplifying procedures, involving workers in development, using clear and consistent communication, and regularly assessing procedure effectiveness. Ultimately, the video advocates for a holistic approach to procedure design and implementation, incorporating human factors and ongoing evaluation to ensure success.

The sources explore the concept of “Human First” as a critical approach to organizational performance, particularly in high-risk industries. One source, “Error Humano,” examines the limitations of traditional safety and performance management frameworks that focus on control and metrics, arguing that human behavior is often overlooked. It emphasizes the need to understand the root causes of errors and accidents, acknowledging that these are often rooted in complex organizational systems and cultural factors. The other source, “Human First,” presents a practical framework for implementing a "Human First" approach. It suggests a process of diagnosis, communication, and action, emphasizing the importance of creating a culture where safety, innovation, and employee well-being are prioritized. The sources utilize insights from behavioral science and organizational development to build a compelling case for integrating these principles into industrial practices, promoting greater safety, efficiency, and innovation.

The article, "¿Confundidos?", argues that the prevailing approach to industrial safety, which emphasizes "human error" as the primary cause of accidents, is flawed. It criticizes existing safety practices such as "Human Factors," "Human Performance Management," and "Human Reliability" as insufficient because they fail to consider the complex factors influencing human behavior in high-risk environments. The author contends that instead of focusing on training individuals to be flawless, systems themselves should be redesigned to be more human-centered and adaptable to the inevitable possibility of errors. This shift in perspective, the article suggests, is crucial for genuinely enhancing safety in industries such as chemical plants and oil platforms.

Featuring safety expert Charly Wigstrom, focuses on common mistakes organizations make when implementing safety observation programs. Wigstrom, drawing on his experience in high-risk industries, highlights how focusing on the quantity of observations instead of their quality can be counterproductive. He emphasizes the importance of analyzing risks, effectively managing data, and providing meaningful feedback to ensure that safety observation programs truly impact workplace safety. The video encourages viewers to critically evaluate their existing systems and consider changes to enhance their safety programs.

"Complacency" in the context of workplace safety. The speaker argues that complacency is not merely a matter of excessive confidence, but rather a state of diminished awareness that results from repeated actions becoming habitual. This unconscious state, the speaker argues, is caused by the brain's efficiency in creating neural pathways that require less effort for repetitive actions. To combat this, the speaker proposes a framework for identifying and mitigating complacency based on the frequency of tasks and the potential for hazards. The video concludes with a practical example of applying this framework to everyday tasks like brushing teeth, as well as to industrial settings.

The article, written by safety expert Charly Wigstrom Broncheur, explores the dangers of simultaneous multitasking (AMS) in high-risk industrial settings. It argues that AMS can lead to reduced attention, increased errors, and even accidents because the human brain is not designed for efficiently performing multiple complex tasks at once. The article then explores the evidence supporting these claims through case studies from the chemical and aviation industries, and finally proposes solutions to mitigate the negative impact of AMS. These solutions include implementing standardized procedures, training workers in time management techniques, and using technology to automate certain tasks.

"SESGOS" is a book that explores the importance of understanding human behavior in high-risk industries. It critiques traditional business paradigms that focus solely on productivity and efficiency, instead offering a holistic framework that integrates human factors into the core of organizational strategies. The book highlights how human-centered approaches can lead to improvements in safety, performance, and innovation. It uses real-world examples, research findings, and practical insights to provide guidance for leaders and professionals seeking to navigate complex industrial settings. The book covers various topics including the importance of considering human factors in decision-making, the limitations of traditional safety measures, the role of culture and organizational psychology, the benefits of incorporating insights from the humanities, and how to implement human-centered strategies. It serves as a call to action for individuals and organizations to prioritize human values in the pursuit of progress.