A free-ranging* conversation about the value of establishing a library or knowledge base of authoritative information than people want to access and can trust!

We touch on everything from shifting the focus of our practice towards getting people the right info, through Conway's Law and the DMBOK, to the persistent value of knowing what problems we're even trying to solve.

With your hosts:

• Karl Melrose
• Judi Vernau
• Michael Upton

* No, that's not a euphemism for completely without focus!

If we've got a thousand records to manage, what do we do? How about a million? How about a billion? We talk about the problem that records and information management practices don't seem to change in the face of scale, some of the implications of that, and what we might try.

With your hosts:

• Karl Melrose
• Judi Vernau
• Michael Upton

This episode Michael share three things he wishes he'd known sooner about how information is structured in Microsoft 365, compared to in an EDRMS:

• Microsoft 365 Groups change the way you manage access;
• there is no folder structure, a site just sits there on its own; and
• using content types are key to managing metadata when there's almost no inheritance.

Some links to learn more:

• A surprisingly good visual of all the things connected to a Microsoft 365 Group: https://learn.microsoft.com/en-us/microsoftteams/office-365-groups
• Thinking about sites as standalone things, these pages might be helpful: "Guiding principle: the world is flat" https://learn.microsoft.com/en-us/sharepoint/information-architecture-modern-experience
• Introducing content types: https://support.microsoft.com/en-us/office/introduction-to-content-types-and-content-type-publishing-e1277a2e-a1e8-4473-9126-91a0647766e5

With your hosts:

• Karl Melrose
• Judi Vernau
• Michael Upton