Jodie Stainton is the group & property management director at Harcourts Solutions Group, an award-winning, privately owned company with four locations across Brisbane and a growing portfolio of over 2000 properties. Jodie has a 22-year career in property management, and her role at Harcourts Solutions is to ensure it is the chosen workplace for the best property management professionals in Australia. She enjoys discovering new solutions to old issues. She stays current on tech and customer service innovations worldwide to innovate in our industry and business. She loves relationships, learning, growth, helping women succeed, and property management. She joined us today to talk about her 22-year career in property management, the nature of cold calling, call analytics, challenges in the field, making mistakes and learning from them, and more.

[05.00] Jodie’s story – Starting the conversation, Jodie talks about the moment she decided to start her career in property management and why she loves the business development management side of it.

[10.05] Cold calling – We talk about the nature of cold calling when it comes to business development, and Jodie shares how her team handles it.

[15.16] Call analytics – Jodie explains the progress of bringing sales and property management teams together in her company.

[20.28] Challenges – We go through both personal and professional challenges Judie faced in the industry and how she found solutions for them.

[25.47] Taking a break – Everyone has a different way of healing. Jodie shares the things she does to heal her body and mind.

[30.22] The future – Jodie’s hopes for the future in property management

[35.47] Mistakes – Everyone makes mistakes. They are fine as long as you learn something from those mistakes and become stronger in the game.

Resources

Connect with Jodie

LinkedIn - linkedin.com/in/jodie-stainton-99165523/