Episodes

  • Ep 180 - Mastering Micro-interactions as a Leader with Sarah Langslow

    Ep 180 - Mastering Micro-interactions as a Leader with Sarah Langslow
    Feb 3 2025
    Self-awareness as a leader is easier said than done since we all have blind spots. One way to improve the quality of our working relationships is to get our micro-interactions right. When I came across Sarah Langslow’s book ‘Do Sweat the Small Stuff’ I immediately recognised it as an invaluable guide to any leader looking to lead in a positive and people-focused way so I’m excited to share this conversation with you. In our conversation we discuss… What is the ‘small stuff’ and why should leaders sweat it? What are micro-interactions and why do they mater so much? How important it is for leaders to recognise that their job is their people Becoming more conscious of the impact of both the content and delivery of our words The ways in which many leaders unconsciously create a team culture through their behaviour Top tips for making every interaction count in a positive way My name’s Carla Miller, leadership coach, author and trainer. And this is the Influence & Impact podcast for women leaders, helping you confidently navigate the ups and downs of leadership and feel less alone on your journey as a leader. In fortnightly episodes I share practical tools and insights from myself and my brilliant guests that will help you succeed in your career. Sponsor my 50th birthday Great North Run to find a cure for diabetes Influence & Impact: Join the May cohort of Influence & Impact to learn how to tackle self-doubt, increase your impact and become brilliant at influencing. It’s a small cohort working closely with me and includes 6 workshops and 2 peer coaching sessions. Be Bolder My Be Bolder 4 week confidence and assertiveness course will be running again later in February. In it we cover: ⭐ Tackling imposter feelings and self-doubt ⭐ Mastering your mindset ⭐ Courageous conversations ⭐ Speaking up  About Sarah Langslow: Sarah Langslow is an executive coach and leadership development specialist. She integrates leadership lessons from a sporting career as a rower, including competing twice in the Oxford and Cambridge Boat Race, a 15-year corporate career across management consulting and finance, and experience as an entrepreneur with her own coaching and leadership development business. Sarah has an MA and an MBA from the University of Cambridge and is accredited by the International Coaching Federation (ICF) as a Professional Certified Coach. Sarah’s new best-selling book “Do Sweat the Small Stuff” illuminates the often unrecognised power of micro-interactions to supercharge leadership effectiveness and people development. Find out more about Sarah Langslow: Sarah on LinkedIn - https://www.linkedin.com/in/sarahlangslow/ Sarah on Instagram - @sarahlangslow_coach Sarah’s website - sarahlangslow.com Sarah’s book – Do Sweat the Small Stuff Sarah is offering a free workshop: Small Stuff Big Impact, which provides an introduction to what micro-interactions are and why they matter in leadership. Participants will discover how small adjustments in communication, tone, and behaviour can create a ripple effect, transforming their daily interactions into powerful tools for engagement. And, they will learn how to translate theory into action – they will leave with a framework to think through their micro-interactions and practical suggestions to start making subtle but effective changes right away.   Link to learn more and to register is here: https://us02web.zoom.us/meeting/register/tZUtdumrpzguGdVnh5D5JMFp3t5ukBOXAT7T
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    44 mins
  • Ep 179 – Building your confidence as an introvert with Sarah Manley

    Ep 179 – Building your confidence as an introvert with Sarah Manley
    Jan 20 2025
    Workplaces and meetings are not set up to get the best out of introverts so it’s no wonder that many people who identify as introverts can experience self doubt at work even in leadership roles. Sarah Manley built a highly successful career in marketing as a deep introvert but was growing tired of being ‘always on’ and visible and increasingly felt like she was in the wrong place. It ate at her confidence. Then she discovered ‘Quiet’; by Susan Cain and she understood herself and her strengths fully for the first time. Sarah approached work with a new mindset and embraced being an introvert at work. In her book ‘The Quiet Catalyst’ Sarah shares her insights, tools and strategies to thriving as an introvert at work. In our conversation we discuss… How to network successfully as an introvert How to navigate working with an extraverted manager How to gather feedback that works for you as an introvert and how to make it useful Why energy management is so important for introverts and Sarah’s tools for managing your energy effectively Top tips for presentations My name’s Carla Miller, leadership coach, author and trainer. And this is the Influence & Impact podcast for women leaders, helping you confidently navigate the ups and downs of leadership and feel less alone on your journey as a leader. In fortnightly episodes I share practical tools and insights from myself and my brilliant guests that will help you succeed in your career. Sponsor my 50th birthday Great North Run to find a cure for diabetes FREE RESOURCE - How To Say No Challenge: If you struggle to say ‘no’ then this free 5 day challenge is for you. You’ll receive a short email each day containing a short video taking you through the 5 steps of my How To Say No framework. We’ll get you happily saying no in just 5 days! Influence & Impact: Join the May cohort of Influence & Impact to learn how to tackle self-doubt, increase your impact and become brilliant at influencing. It’s a small cohort working closely with me and includes 6 workshops and 2 peer coaching sessions. Be Bolder My Be Bolder 4 week confidence and assertiveness course will be running again in February. In it we cover: ⭐ Tackling imposter feelings and self-doubt ⭐ Mastering your mindset ⭐ Courageous conversations ⭐ Speaking up  About Sarah Manley: Sarah Manley, an Amazon #1 bestselling author, career coach, mentor and speaker draws on two decades of international corporate experience. As the founder of The Quiet Catalyst, she helps introverted professionals unlock their potential by offering tailored guidance for navigating corporate life with confidence and energy. Find out more about Sarah: Website: www.thequietcatalyst.com Sarah’s links: https://linktr.ee/thequietcatalyst Sarah on LinkedIn: https://www.linkedin.com/in/sarahmanleytqc/
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    40 mins
  • Ep 178 – Starting 2025 positively

    Ep 178 – Starting 2025 positively
    Jan 6 2025
    In today's episode, we reflect back on 2024 and get you thinking about what you want from 2025. This is a great way to bring 2024 to a close and be intentional about 2025 so grab your favourite notebook, a cosy blanket, and a warm drink, and dive into this reflective episode to set the tone for a brilliant 2025. My name’s Carla Miller, leadership coach, author and trainer. And this is the Influence & Impact podcast for women leaders, helping you confidently navigate the ups and downs of leadership and feel less alone on your journey as a leader. In fortnightly episodes I share practical tools and insights from myself and my brilliant guests that will help you succeed in your career. Sponsor my 50th birthday Great North Run to find a cure for diabetes FREE RESOURCE - How To Say No Challenge: If you struggle to say ‘no’ then this free 5 day challenge is for you. You’ll receive a short email each day containing a short video taking you through the 5 steps of my How To Say No framework. We’ll get you happily saying no in just 5 days! Influence & Impact: Join the May cohort of Influence & Impact to learn how to tackle self-doubt, increase your impact and become brilliant at influencing. It’s a small cohort working closely with me and includes 6 workshops and 2 peer coaching sessions. Be Bolder My Be Bolder 4 week confidence and assertiveness course will be running again in February. In it we cover: ⭐ Tackling imposter feelings and self-doubt ⭐ Mastering your mindset ⭐ Courageous conversations ⭐ Speaking up 
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    14 mins
  • Ep 177 – Are you an overthinker?

    Ep 177 – Are you an overthinker?
    Dec 16 2024
    Some of my most popular episodes have been on overthinking and worry and I know from personal experience how much it can hold you back and impact your self-esteem. So I jumped at the chance to interview Nicole Freeman, who coaches many senior professionals around overthinking. In this episode you’ll hear more about… How overthinking is linked to avoiding our feelings The 3 key fears that come up for many of us The signs that you may be overthinking Practical steps you can take to deal with overthinking and build more positive thought patterns My name’s Carla Miller, leadership coach, author and trainer. And this is the Influence & Impact podcast for women leaders, helping you confidently navigate the ups and downs of leadership and feel less alone on your journey as a leader. In fortnightly episodes I share practical tools and insights from myself and my brilliant guests that will help you succeed in your career. You might also enjoy episode 110 ‘How to stop overthinking’ and episodes 122 and 123 on worrying. FREE RESOURCE - How To Say No Challenge: If you struggle to say ‘no’ then this free 5 day challenge is for you. You’ll receive a short email each day containing a short video taking you through the 5 steps of my How To Say No framework. We’ll get you happily saying no in just 5 days! Influence & Impact: Join the next cohort of Influence & Impact to learn how to tackle self-doubt, increase your impact and become brilliant at influencing. It’s a small cohort working closely with me and includes 6 workshops and 2 peer coaching sessions. Be Bolder My Be Bolder 4 week confidence and assertiveness course will be running again in February. In it we cover: ⭐ Tackling imposter feelings and self-doubt ⭐ Mastering your mindset ⭐ Courageous conversations ⭐ Speaking up  More about Nicole Freeman: Nicole is a highly regarded ICF accredited coach working with mid- and senior-level professionals. With chartered accountancy and MBA qualifications as well as experience as an interim FD, business consultant, owner of her own multi award winning business and having run a small family business, she’s commercially focused with strong business acumen, and comfortable across a range of industries. Her background as a top performing audit and transaction senior manager, and then project manager to the UK leadership team in one of the Big 4 accountancy firms, means she’s well placed to understand the challenges those in professional services face. Her areas of expertise are around perfectionism, people pleasing and procrastination, things common for high achievers. As a trusted confidante, sounding board and thinking partner, Nicole is a natural asset to individuals and organisations keen to unlock their full potential through coaching. Nicole’s website: www.nicolefreeman.co.uk Find Nicole on LinkedIn: https://www.linkedin.com/in/nicole-freeman-coaching/ Nicole offers a free Mindset MOT you can book at: https://tidycal.com/nicolefreeman/mindset-mot
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    42 mins
  • Ep 176 – What to do when you care too much as a leader

    Ep 176 – What to do when you care too much as a leader
    Dec 2 2024
    This episode was prompted by a request from one of the members of my Women Leading community who asked how she could build more personal resilience around the impact of decisions she was making at work and be a little more “Teflon coated”. Perhaps you relate – you need to make tough decisions as a leader but you take things to heart, you care about people and their wellbeing and sometimes the decisions you make can have significant impact on others. Or perhaps you are the person who is implementing the decisions that others have made and cascading unwelcome news or making unpopular changes. You may be involved in a restructure for example or taking a team member through performance management. Now, I didn’t want to call this ‘how to care less as a leader’ because I don’t think that those of us who care a lot would embrace the idea of caring less. Caring, having empathy, being conscious of the impact of our decisions on people - these are all wonderful traits for a leader to have and may well be a huge strength of yours as a leader. However, if caring has no boundaries around it then you could be heading towards sleepless nights, self-doubt and possibly even burnout. In this episode I’m going to explore 3 insights and 3 tools and techniques to help you if you are someone who cares too much as a leader. My name’s Carla Miller, leadership coach, author and trainer. And this is the Influence & Impact podcast for women leaders, helping you confidently navigate the ups and downs of leadership and feel less alone on your journey as a leader. In fortnightly episodes I share practical tools and insights from myself and my brilliant guests that will help you succeed in your career. FREE RESOURCE - How To Say No Challenge: If you struggle to say ‘no’ then this free 5 day challenge is for you. You’ll receive a short email each day containing a short video taking you through the 5 steps of my How To Say No framework. We’ll get you happily saying no in just 5 days! Influence & Impact: Join the May cohort of Influence & Impact to learn how to tackle self-doubt, increase your impact and become brilliant at influencing. It’s a small cohort working closely with me and includes 6 workshops and 2 peer coaching sessions. Be Bolder My Be Bolder 4 week confidence and assertiveness course will be running again in February. In it we cover: ⭐ Tackling imposter feelings and self-doubt ⭐ Mastering your mindset ⭐ Courageous conversations ⭐ Speaking up  Get in touch with me via LinkedIn or my website to chat about how I could work with you or your organisation.
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    21 mins
  • Ep 175 – Getting Your Voice Heard at Work

    Ep 175 – Getting Your Voice Heard at Work
    Nov 18 2024
    I’ve got another episode where I am a guest for you, this time I’m talking about how to get your voice heard at work with Aoife O’Brien on her Happier at Work podcast. One of the key issues we discussed was the challenge of being interrupted in meetings, particularly for women. I provide strategies for managing interruptions and finding opportunities to speak up, including utilising allies and the powerful strategy of amplification. In this episode you’ll hear more about… The impact of gender bias on confidence. Strategies for managing interruptions and finding opportunities to speak up. The importance of integrating body language tools and my "Cloak of Authority" to feel more in control in challenging situations. The significance of delivering feedback upwards in a diplomatic and solution-focused manner. The importance of body language and ending contributions with confidence. My name’s Carla Miller, leadership coach, author and trainer. And this is the Influence & Impact podcast for women leaders, helping you confidently navigate the ups and downs of leadership and feel less alone on your journey as a leader. In fortnightly episodes I share practical tools and insights from myself and my brilliant guests that will help you succeed in your career. FREE RESOURCE - How To Say No Challenge: If you struggle to say ‘no’ then this free 5 day challenge is for you. You’ll receive a short email each day containing a short video taking you through the 5 steps of my How To Say No framework. We’ll get you happily saying no in just 5 days! Influence & Impact: Join the next cohort of Influence & Impact to learn how to tackle self-doubt, increase your impact and become brilliant at influencing. It’s a small cohort working closely with me and includes 6 workshops and 2 peer coaching sessions. Be Bolder My Be Bolder 4 week confidence and assertiveness course will be running again in February. In it we cover: ⭐ Tackling imposter feelings and self-doubt ⭐ Mastering your mindset ⭐ Courageous conversations ⭐ Speaking up  Women Leading: My Women Leading community gives you the support and strategies you need to: ⭐ Set boundaries and expectations ⭐ Prioritise your wellbeing ⭐ Coach your hybrid team effectively ⭐ Stop people pleasing  ⭐ Lead under pressure All for just £49/month And if you’re not already an avid listener to Aoife’s Happier At Work podcast go follow it now. She has some fantastic guests talking about all aspects of work.
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    46 mins
  • Ep 174 – How to be a coach-like manager with Jude Sclater

    Ep 174 – How to be a coach-like manager with Jude Sclater
    Nov 4 2024
    We all know we should be coaching our teams but it’s hard to know how to do that without going on a coaching for managers course. Until now! In this week’s episode I interview Jude Sclater about her book ‘Think Like a Coach’ which is a wonderfully practical step by step guide that any manager can use to become a coach-like manager. Jude simplifies coaching for us, defining it as giving someone your attention while they think out loud and emphasizes the importance of listening and asking questions We discuss… - Jude’s 3 principles to help you become more coach-like with your team - When to coach your team and when not to! - Jude’s ‘Two Step’ approach to get you coaching straight away - The number one step you can take to create psychological safety in your team - How to coach in 5 minutes or less - How to support a team member experiencing strong emotions My name’s Carla Miller, leadership coach, author and trainer. And this is the Influence & Impact podcast for women leaders, helping you confidently navigate the ups and downs of leadership and feel less alone on your journey as a leader. In fortnightly episodes I share practical tools and insights from myself and my brilliant guests that will help you succeed in your career. FREE RESOURCE - How To Say No Challenge: If you struggle to say ‘no’ then this free 5 day challenge is for you. You’ll receive a short email each day containing a short video taking you through the 5 steps of my How To Say No framework. We’ll get you happily saying no in just 5 days! Influence & Impact: Join the next cohort of Influence & Impact to learn how to tackle self-doubt, increase your impact and become brilliant at influencing. It’s a small cohort working closely with me and includes 6 workshops and 2 peer coaching sessions. Be Bolder My Be Bolder 4 week confidence and assertiveness course will be running again in February. In it we cover: ⭐ Tackling imposter feelings and self-doubt ⭐ Mastering your mindset ⭐ Courageous conversations ⭐ Speaking up  Women Leading: My Women Leading community gives you the support and strategies you need to: ⭐ Set boundaries and expectations ⭐ Prioritise your wellbeing ⭐ Coach your hybrid team effectively ⭐ Stop people pleasing  ⭐ Lead under pressure All for just £49/month About Jude Sclater: Jude Sclater is a coach, author, and trainer. Her book, “Think Like a Coach: How to empower your team through everyday conversations,” introduces the innovative Coaching Two-Step model that simplifies coaching down to its core principles, enabling you to swiftly adopt a coaching management style. Over 20 years her career has spanned audit, project management, and learning and development for companies such as Deloitte. Pearson and Penguin Books. She draws on this vast experience to coach and train managers from consulting, legal, and financial service industries, guiding them from individual contributors to great team managers. Links from Jude: Website: www.thinkwithjude.com LinkedIn: www.linkedin.com/in/judesclater Instagram: www.instagram.com/thinkwithjude Blog Signup: www.thinkwithjude.com/signmeup Booksellers: www.thinkwithjude.com/think-like-a-coach#buy
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    45 mins
  • Ep 173 – How to be a more Influential Leader

    Ep 173 – How to be a more Influential Leader
    Oct 21 2024
    This week’s episode is a little different in that I am the guest and you get to hear me being interviewed for once! In this episode I recorded for Lucy Gernon’s 360 LeadHERship podcast you’ll hear… The story of my career and how and why I became a coach My top tips on making the right first impression on a new line manager or senior stakeholder How to hold your own and build your influence with the key stakeholders in your organisation Some of my top tips for being confident around senior people My name’s Carla Miller, leadership coach, author and trainer. And this is the Influence & Impact podcast for women leaders, helping you confidently navigate the ups and downs of leadership and feel less alone on your journey as a leader. In fortnightly episodes I share practical tools and insights from myself and my brilliant guests that will help you succeed in your career. FREE RESOURCE - How To Say No Challenge: If you struggle to say ‘no’ then this free 5 day challenge is for you. You’ll receive a short email each day containing a short video taking you through the 5 steps of my How To Say No framework. We’ll get you happily saying no in just 5 days! Influence & Impact: Join the next cohort of Influence & Impact to learn how to tackle self-doubt, increase your impact and become brilliant at influencing. It’s a small cohort working closely with me and includes 6 workshops and 2 peer coaching sessions. Be Bolder My Be Bolder 4 week confidence and assertiveness course will be running again in February. In it we cover: ⭐ Tackling imposter feelings and self-doubt ⭐ Mastering your mindset ⭐ Courageous conversations ⭐ Speaking up  Women Leading: My Women Leading community gives you the support and strategies you need to: ⭐ Set boundaries and expectations ⭐ Prioritise your wellbeing ⭐ Coach your hybrid team effectively ⭐ Stop people pleasing  ⭐ Lead under pressure All for just £49/month And if you’re not already an avid listener to Lucy’s 360 LeadHERship podcast go and add it to your follow list now.
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    42 mins