Episodes

  • 135. How to create an LGBTQ+ inclusive brand all year long

    135. How to create an LGBTQ+ inclusive brand all year long
    Oct 31 2024
    By this time of year, normally we don't see too many LGBTQ+ celebrations from brands. Pride month has passed, and many brands are back to business as usual, which in a lot of cases means they aren't doing much of anything to make LGBTQ+ consumers feel seen, supported, or like they belong. Brands that do a good job of serving the LGBTQ+ community do it all year long. In this episode, I walk you through ways you can build an LGBTQ+ inclusive brand that makes people from the community feel like they belong, no matter when they encounter your brand. Get the Inclusion & Marketing Newsletter Episode 58: How to build an LGBTQ+ inclusive brand with Hank Paul
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    16 mins
  • 134. 3 Steps to create an effective multilingual content strategy

    134. 3 Steps to create an effective multilingual content strategy
    Oct 24 2024
    Engaging customers that speak other languages is a smart strategy for brands to grow. But too often, marketers think that an effective multilingual content strategy is just about translating your existing content into various languages. The reality, doing that may not bring you the results you desire. In this episode of the inclusion and marketing podcast, I walk you through my framework for implementing an effective multilingual content strategy that enables you to convert more customers. Get the Inclusion & Marketing Newsletter Episode 127: How to create a multilingual content strategy with Selim Dahmani
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    15 mins
  • 133. Jaw dropping stats about Latino youth prove why marketers shouldn't ignore this growing consumer group

    133. Jaw dropping stats about Latino youth prove why marketers shouldn't ignore this growing consumer group
    Oct 17 2024
    Every time I see data about the changing demographics in the U.S., it seems like my jaw drops open. Population Growth: 70% of the U.S. population growth between 2022 and 2023 is attributed to Latinos, a trend that shows no signs of slowing. Economic Force: Latino youth are projected to contribute 78% of all net new U.S. workers by 2030, and Hispanic consumer spending is outpacing non-Hispanic spending in key areas like personal care, home electronics, and new cars. 25% of Gen Z and Gen Alpha are Latino 94% of Latinos under age 18 are born and raised in the U.S. Did you know all that, cause I sure didn’t. And when I think about this from a marketing standpoint, it’s clear that brands need to factor these changing demographics into their strategies. The data I mentioned came from the U.S. Latino Youth 2030 Report, conducted by Kantar in Collaboration with the Latino Donor Collaborative. I wanted to dive more into this data and the implications, so I sat down with Ana Valdez, President and CEO of the Latino Donor Collaborative. Get the Inclusion & Marketing Newsletter U.S. Latino Youth Report 2030: from Kantar and The LDC Latino Donor Collaborative
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    39 mins
  • 132. How to build a high-performing diverse team in today's political climate

    132. How to build a high-performing diverse team in today's political climate
    Oct 11 2024
    In the summer of 2023, the U.S. Supreme Court said that it was no longer lawful to use affirmative action as a way to diversify the number of students colleges and universities accepted each year. As a result, a decades-old policy meant to help universities do a better job of building a diverse and representative student body is no longer valid. As a result, many companies have been reevaluating their own recruitment and hiring policies to address how they could go about building a diverse team – in a way that is, of course, legal. From a marketing perspective, data shows that many marketing teams are quite homogenous. And that homogeneity – that isn’t representative of the actual consumers brands serve, often results in brands not doing the best job of being inclusive in their marketing. So, what’s a brand to do? Well, for this episode, I sat down with an expert, Leanne Elliott, a business psychologist who’s had years of experience with his. Leanne brings some guidance for you on how to build a diverse team in this environment. And I have a feeling if you follow Leanne’s advice, which is rooted in lots of hard-core data – you’ll do a better job of building a diverse and representative team that outperforms those that aren’t representative. Get the Inclusion & Marketing Newsletter Background on political climate impacting hiring --> Why brands have broken DEI promises Leanne's Company - Oblong HQ Leanne's podcast - Truth, Lies, and Work Episode 48: How to create an inclusive workplace culture with Al and Leanne Elliott
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    47 mins
  • 131. Brands rollback of DEI, microfeminism, and insensitive headlines: Inclusive marketers react

    131. Brands rollback of DEI, microfeminism, and insensitive headlines: Inclusive marketers react
    Oct 3 2024
    There’s a lot going on in the world these days, which often means there’s lots going on in the world of inclusive marketing. And sometimes – certain topics really just require a conversation – an opportunity to work through thoughts, feelings, and ideas – on the journey to forming opinions. So that’s what we’re doing on today’s episode. I sat down with a few folks from my inclusive marketing crew – some voices you’ve heard before on this show, and one new one, you’ll get introduced to. So after this short break, you’ll here the latest “inclusive marketers reaction” show – me and my colleagues do a deep dive to discuss important topics bubbling up in the world of inclusive marketing. Get the Inclusion & Marketing Newsletter Companies rolling back DE&I policies New York Times article re: Kamala Harris "combative" debate style LinkedIn post with discussion about New York Times article Microfeminism TikTok Inclusive Marketer's React: McDonald's, Sainsburys, Barbie Movie, and more Inclusive Marketer's React: Ralph Lauren and Zara debacle Matthew Tsang Episode (#76): Nothing about us without us, and working with an inclusive marketing agency Mariam Shahab Episode (#74): How to authentically engage Muslim consumers
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    48 mins
  • 130. How to plan more inclusive business events with Eman Ismail

    130. How to plan more inclusive business events with Eman Ismail
    Sep 26 2024
    When it comes to business events, particularly those where important and transformational relationships are formed, it's very common for them to not be inclusive -- particularly for people who, for whatever reason, don't engage in specific activities that are considered "norms" in these types of settings. A big part of inclusive marketing is challenging what is often considered to be "normal" in your quest to make more of the people you want to serve feel like they belong with you. In this episode, I sat down with Eman Ismail, an email marketing strategist and copywriter, and founder of Eman Copy Co, an email marketing microagency. We had a really insightful chat about her experiences feeling excluded by the norms at many events, and how it made her feel, as well as how it impacted her success. We also walk through practical examples for brands for how to create more inclusive events that enable more people to achieve success and feel like they belong with you. Get the Inclusion & Marketing Newsletter Let's work together Eman Copy Co Mistakes That Made Me podcast Eman Ismail on LinkedIn
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    44 mins
  • 129. 7 Customer acquisition strategies smart brands used to reach more consumers

    129. 7 Customer acquisition strategies smart brands used to reach more consumers
    Sep 19 2024
    Customer acquisition is one of three core components of any good and effective inclusive marketing strategy. In particular, brands must prioritize "inviting" consumers from underrepresented and underserved communities to be their customers. In this episode, I walk you through seven customer acquisition strategies smart brands use to win new customers from often ignored communities. Get the Inclusion & Marketing Newsletter Work with me Visuals, examples, and links mentioned in this episode
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    16 mins
  • 128. Inclusive marketing isn't enough. Why (and how) to build an inclusive brand

    128. Inclusive marketing isn't enough. Why (and how) to build an inclusive brand
    Sep 12 2024
    Being successful with inclusive marketing is about more than just the marketing. It requires building an inclusive brand that supports communities and thinks and behaves inclusively throughout the organization. That's what consumers say they want. In this episode, I walk you through why building an inclusive brand is essential to your success with inclusive marketing. I also show you how to build an inclusive brand with my 5C Inclusive Brand Framework. Get the Inclusion & Marketing Newsletter Let's work together
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    21 mins