This segment focuses on essential communication skills and techniques for mediators. Topics include developing opening statements, building trust, gathering facts, framing issues, note-taking, empowerment tactics, and effective listening and clarification skills. The segment addresses both face-to-face and telephonic communication, emphasizing effective techniques for interactions between parties and the mediator.

Host: Devin Tucker, ARC (Alternative Resolution Centers)

BHBA's Mediation Training is presented by Lawyers' Mutual Insurance Company. Get discounted rates for professional liability insurance for mediators at www.lawyersmutual.com.

Audio versions of Beverly Hills Bar Association programs are eligible for Self-Study CLE credit in California. Visit www.bhba.org/podcasts for more information.

This segment provides an overview of the structure of the California justice system and traditional methods for processing civil and criminal cases. It includes an overview of common fact patterns in typical types of disputes, such as landlord-tenant, customer-merchant, and neighbor-neighbor cases, equipping participants with a foundational understanding of common issues and their possible resolutions.

Host: Rebekah Ratliff, CCLS, JAMS

BHBA's Mediation Training is presented by Lawyers' Mutual Insurance Company. Get discounted rates for professional liability insurance for mediators at www.lawyersmutual.com.

Audio versions of Beverly Hills Bar Association programs are eligible for Self-Study CLE credit in California. Visit www.bhba.org/podcasts for more information.

This segment discusses the key ethical considerations for mediators, including the necessity of voluntary and consensual participation in dispute resolution proceedings, the importance of confidentiality, and the ethical obligations of mediators. Participants will gain an understanding of these core principles to ensure integrity and trust in the mediation process.

Host: Phillis Pollack, PGP Mediation

BHBA's Mediation Training is presented by Lawyers' Mutual Insurance Company. Get discounted rates for professional liability insurance for mediators at www.lawyersmutual.com.

Audio versions of Beverly Hills Bar Association programs are eligible for Self-Study CLE credit in California. Visit www.bhba.org/podcasts for more information.

This segment covers the history, structure, and underlying theory of dispute resolution, emphasizing its relationship with the traditional justice system. Participants will learn about various proceedings, the roles and responsibilities of neutral persons, and the differences between binding and non-binding processes. The segment also addresses mediation self-represented individuals, offering strategies to effectively handle their unique challenges.

Host: Hon. Gail S. Tusan, Senior Judge, JAMS

BHBA's Mediation Training is presented by Lawyers' Mutual Insurance Company. Get discounted rates for professional liability insurance for mediators at www.lawyersmutual.com.

Audio versions of Beverly Hills Bar Association programs are eligible for Self-Study CLE credit in California. Visit www.bhba.org/podcasts for more information.

This segment addresses how bias can derail mediation and steps to prevent that outcome. Various bias sources and challenges to successful mediation will be explored, including dealing with different cultures, gender differences, language barriers, and other unique situations. Participants will learn strategies to effectively navigate these complexities and ensure a fair and productive mediation process.

Host: Angela Reddok-Wright, Signature Resolution

BHBA's Mediation Training is presented by Lawyers' Mutual Insurance Company. Get discounted rates for professional liability insurance for mediators at www.lawyersmutual.com.

Audio versions of Beverly Hills Bar Association programs are eligible for Self-Study CLE credit in California. Visit www.bhba.org/podcasts for more information.

This program provides a comprehensive guide to preparing for mediation, offering key strategies to ensure mediation readiness. It includes essential steps such as confirming logistics, understanding case dynamics, and addressing potential cognitive barriers. Participants will learn how to effectively manage the mediation process, tailor their approach to the unique aspects of each case, and maximize the likelihood of a successful resolution. This program is designed for mediators seeking to enhance their skills and improve outcomes in their practice.

Host: Sylvia Mayer, S. Mayer Law PLLC

BHBA's Mediation Training is presented by Lawyers' Mutual Insurance Company. Get discounted rates for professional liability insurance for mediators at www.lawyersmutual.com.

Audio versions of Beverly Hills Bar Association programs are eligible for Self-Study CLE credit in California. Visit www.bhba.org/podcasts for more information.

This segment provides an overview of the structure of the California justice system and traditional methods for processing civil and criminal cases. It includes an overview of common fact patterns in typical types of disputes, such as landlord-tenant, customer-merchant, and neighbor-neighbor cases, equipping participants with a foundational understanding of common issues and their possible resolutions.

Host: Hon. Dalila C. Lyons (Ret.), Signature Resolution

BHBA's Mediation Training is presented by Lawyers' Mutual Insurance Company. Get discounted rates for professional liability insurance for mediators at www.lawyersmutual.com.

Audio versions of Beverly Hills Bar Association programs are eligible for Self-Study CLE credit in California. Visit www.bhba.org/podcasts for more information.

This segment of BHBA's Mediation Training provides an in-depth exploration of the administrative and intake skills essential for effective mediation services, with a particular focus on the requirements set forth by the Dispute Resolution Segments Act (DRPA). Participants will learn how to manage the intake process, including the completion of all necessary records, such as administrative and reporting forms, agreements to mediate or arbitrate, and settlement agreements. The segment will also cover the organization and administration of dispute resolution programs, emphasizing the importance of accurate record-keeping, efficient intake and follow-up procedures, and effective communication with disputants and referral agencies.

Host: Shannon C. Lamb, Shannon C. Lamb, APC

BHBA's Mediation Training is presented by Lawyers' Mutual Insurance Company. Get discounted rates for professional liability insurance for mediators at www.lawyersmutual.com.

Audio versions of Beverly Hills Bar Association programs are eligible for Self-Study CLE credit in California. Visit www.bhba.org/podcasts for more information.