The Gardiner family were celebrating their youngest Thomas’s 4th birthday. Mum Brooke had been experiencing gall-bladder attacks for the last six months; but little did she know what was about to happen. Suddenly Brooke found herself violently ill, throwing up. Her 8-year-old daughter Jorja called Triple Zero after finding her Mum lying in the shower having a gall bladder attack.

She told the Ambulance Call-Taker Eden Haddick she was home alone with her little brother. Although distressed, Jorja was able to answer all the questions about her Mum's condition and information about her medical history.

Call-Taker Eden Haddick thought she demonstrated such courage and bravery assisting her Mum that she nominated Jorja for a Junior Triple Zero Hero award.

I AM 000 is recorded on Boon Wurrung land and we acknowledge the traditional owners of the land on which we live and work and recognise their continuing connection to land, waters and culture and acknowledge their elders past, present and emerging.

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76-year-old Laura suffered a stroke in April this year and thankfully survived. She credits her survival to her quick-thinking grand-son Jarrod who called 000 and spoke to Call-Taker Stuart who helped diagnose her condition on the day, including running her through the stroke F.A.S.T test. Laura doesn’t remember much that day, but recalls Ambulance Victoria Paramedic Rebecca’s reassurance and care as they transported her to hospital.

Laura’s story is especially pertinent in National Stroke Week. Minutes matter and it’s vital you know the warning signs for a stroke. By identifying F.A.S.T signs of a stroke, you can save a life – Face, Arms, Speech and Time.

I AM 000 is recorded on Boon Wurrung land and we acknowledge the traditional owners of the land on which we live and work and recognise their continuing connection to land, waters and culture and acknowledge their elders past, present and emerging.

Subscribe here or listen on your preferred podcast player. Available on Apple Podcasts, Google Play, Spotify and Audible by Amazon Music.

It’s not every day that a baby comes into the world on the side of the road. But that’s what happened with baby Evie in January this year. Little Evie was delivered with the assistance of Ambulance Call-Taker Jessica Stewart in the family car, on the side of Burwood Highway.

When 31-year-old Mum Ashlie went into labor with her second baby, Ashlie and her partner Ben hopped into their car and headed to hospital. But her waters broke enroute., Ben had no choice but to pull up! They called triple zero and following Call-Taker Jessica’s instructions Ashlie and Ben delivered their brand-new baby girl. According to Ben, Evie wasn't waiting for anyone - born in just 20 seconds! Evie is just one of 139 babies Triple Zero Victoria Call-Takers help deliver each year.

I AM 000 is recorded on Boon Wurrung land and we acknowledge the traditional owners of the land on which we live and work and recognise their continuing connection to land, waters and culture and acknowledge their elders past, present and emerging.

Subscribe here or listen on your preferred podcast player. Available on Apple Podcasts, Google Play, Spotify and Audible by Amazon Music.