• Hybrid Customer Education Models

  • Feb 21 2023
  • Length: 21 mins
  • Podcast

Hybrid Customer Education Models

Listen for free

View show details

  • Summary

  • This week we're looking at "customer education" and its role as a "service" within a product organization.

    Customer education teams often fall under "client success" which makes sense because we help customers get to value in a product. BUT, I'm predicting a shift this year (and years to come) where our education services teams provide strategic value, leverage hybrid delivery models, or impact our clients with direct services and more.

    In this episode, Matt dives into the process of building a hybrid education services team and shares the 3 pieces of a successful hybrid service offering.
    Show More Show Less
Show More Show Less
activate_Holiday_promo_in_buybox_DT_T2

What listeners say about Hybrid Customer Education Models

Average customer ratings

Reviews - Please select the tabs below to change the source of reviews.

Audible.co.uk reviews

Amazon reviews
No Reviews are Available