In this podcast, John talks to our Commercial Director Hilary Banks about the year ahead and what we can do as an industry to move the protection market forward and give us a preview of what to expect from us in 2025.

Guardian Financial Services Limited is an appointed representative of Scottish Friendly Assurance Society Limited. All products are provided by Scottish Friendly, an insurer with over 160 years’ experience in providing financial products and services.

In this podcast, John talks to Jo Miller, Co-Chair of the Income Protection Task Force (IPTF).

Discussing her views on recent protection market trends, which point to ongoing growth in Income Protection sales, Jo shares her views on what’s driving this trend and the role of the IPTF in helping make sure it continues.

John talks to our Head of Claims, Phil Deacon, about how product innovation makes such an important difference at point of claim

In this podcast, John and Phil explore Guardian’s approach to claims. Using real-life examples, Phil explains what makes Guardian different and how these things improve the claims experience. He talks about the role of product innovation and how the right design makes paying claims easier and faster.

He also discusses HALO, our claims concierge service, and shares his view on why having a bespoke claims process is so valuable to clients.

This podcast is useful for anyone wanting to understand how Guardian supports clients through this most sensitive of times.

For full details of our product features read our policy terms and conditions here: https://content.guardian1821.co.uk/literature/policy-terms-conditions.pdf

Guardian Financial Services Limited is an appointed representative of Scottish Friendly Assurance Society Limited. All products are provided by Scottish Friendly, an insurer with over 150 years’ experience in providing financial products and services.