In this episode of Growth Loop, hosts Corey and Tish welcome back Sandor Kovacs, the founder of Run Rhino, to dive deeper into the topics of leadership, accountability, and integrity. Sandor shares insights from his 28 years of business experience, including a personal transformation where he realized he was not fully stepping into his potential as a leader. He discusses the importance of staying true to one’s values and commitments, revealing how his renewed focus on integrity led to the creation of his new venture, DorWay.

The conversation covers key lessons about maintaining accountability, handling failure, and the challenging journey of embracing success, all framed within Sandor’s experiences of navigating leadership. Listeners will hear practical strategies for holding themselves and others accountable, including creating clear agreements and fostering growth through tough conversations. Sandor’s reflections on integrity as the foundation of empowerment and fulfillment provide a compelling takeaway for leaders looking to operate at their peak potential. Whether you're leading a business or striving for personal growth, this episode offers actionable wisdom on how to stay aligned with your goals and lead with purpose.

In this episode of Growth Loop, hosts Tish and Corey dive into the crucial second part of their discussion on the customer lifecycle, with a special focus on managing feature requests and fostering long-term customer advocacy. Tish shares her insights on why companies must carefully assess customer feature requests through the lens of strategic alignment, urgency, and feasibility. They explore how saying “no” to a customer can be just as important as saying “yes” in maintaining focus on corporate goals and customer satisfaction.

Key takeaways include the importance of continuous listening—not just to customers but also to internal teams—and how a thoughtful, iterative approach to product development can foster loyalty and create long-term advocates. Tish and Corey emphasize how a "continuous growth loop" empowers businesses to manage customer expectations, adapt their strategies based on feedback, and ultimately drive sustainable growth.

If you're seeking actionable strategies to improve customer satisfaction, loyalty, and profitability, this episode is packed with expert advice to help you build lasting customer relationships and fuel your business's growth.

In this episode of The Growth Loop, Corey and Tish dive into the first of three pillars of the Growth Loop model: lifecycle management and the buyer's journey. They break down essential strategies for understanding the buyer's mindset, from shaping customer experiences to driving long-term loyalty and retention. Corey and Tish explore the key distinctions between the Total Addressable Market (TAM) and the Sellable Addressable Market (SAM), and discuss how identifying the right subset of customers can significantly impact business growth. They also touch on the importance of research and analytics in creating frictionless, personalized customer experiences that turn buyers into loyal advocates. By the end of the episode, listeners will have actionable insights into customer acquisition, satisfaction, and retention, ultimately driving revenue and business success. Tune in to learn how to make the customer journey a core component of sustainable growth.