Grow Your Credit Union

By: Becky Reed and Joshua Barclay
  • Summary

  • Each week, host Joshua Barclay and co-host Becky Reed dive into the nitty-gritty of successful credit union operations, exploring innovative approaches and leadership insights. We’re more than just a podcast; we’re your go-to resource for turning challenges into opportunities. Join us as we laugh a bit, learn a lot, and push the boundaries of what’s possible in the credit union world.
    2024 - Grow Your Credit Union
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Episodes
  • Return-to-Office Strategies, Major Credit Union Mergers, and Revamping Employee Onboarding
    Nov 18 2024

    Are credit unions ready to leave remote work behind? Corporate CEOs are making bold moves, with 80% planning full-time office returns in the next three years. For credit unions, the decision isn’t just about where employees work—it’s about maintaining culture, collaboration, and member service.

    But as leaders wrestle with workforce strategies, bigger shifts are looming. A planned merger between First Technology Federal Credit Union and Digital Federal Credit Union would create the sixth-largest credit union in the U.S. While this promises growth, critics argue it could erode competition and push smaller credit unions closer to extinction.

    And finally, we cover the broken process of employee onboarding: With only 39% of employees finding it clear and 22% calling it disorganized, credit unions must rethink how they welcome new talent—or risk losing them altogether.

    In this episode hosts Joshua Barclay and Becky Reed welcome guest Shawn Premer, Chief Human Resources Officer at Consumers Credit Union to discuss these challenges—and offer solutions to keep credit unions growing.

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    31 mins
  • Core Dissatisfaction, Back-out Plans & Choosing Cybersecurity Vendors
    Nov 4 2024

    In this episode of Grow Your Credit Union, hosts Joshua Barclay and Becky Reed welcome on guest Matthew Fehrmann, CIO of Kohler Credit Union to talk about these three topics.

    • Core System Challenges: Addressing prevalent dissatisfaction with core systems in the credit union section by exploring the considerations between opting for a complete core conversion versus optimizing existing systems to better meet organizational needs.
    • FinTech Partnerships Back-out Plan: The importance of having a robust contingency plan when collaborating with FinTech companies. Such plans are vital to ensure operational continuity and mitigate risks associated with potential partnership failures.
    • Cybersecurity Management: The complexities of cybersecurity within credit unions. Guidance on selecting appropriate cybersecurity vendors and strategies to remain vigilant against evolving cyber threats.

    Additionally, we are proud to introduce a brand new segment titled Behind The Data, powered by the Filene Research Institute, offering listeners data-driven insights pertinent to the credit union industry. In this episode we address the CFPBs newest ruling on "Open Banking." Read more about that here.

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    37 mins
  • Small Businesses, Big Opportunities: How SMB Lending Secures the Future for Credit Unions
    Oct 21 2024

    In this episode of Grow Your Credit Union, hosts Joshua Barclay and Becky Reed welcome Mina Worthington, President and CEO of Solarity Credit Union, to explore the future path for credit unions. They discuss the potential of embracing small business community banking, the importance of reinforcing the cooperative difference, and how credit unions can remain relevant and successful in a rapidly changing financial landscape.

    Plus, we discuss how credit unions can balance fee eliminations while staying financially sustainable and examine how reimagining the in-branch experience is driving innovation across the industry.

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    32 mins

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