Gabfocus Self Storage Podcast

By: Melissa Huff Josh Huff Tommy Nguyen
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  • Summary

  • Listen in as we gab about the self storage industry and focus in on particular areas. Want to learn more about auctions, operations, management, marketing, best practices, customer service, and more? Interested in what the best in the industry have to say? Melissa Huff and Josh Huff tap into a combined 30+ years of experience on operations and marketing to speak to the issues that concern owners and operators. This is also the place for the monthly Gabfocus webinar rebroadcasts where Melissa Huff and Tommy Nguyen bring in nationally recognized speakers, leaders of companies, and top experts to help you maximize your self-storage business, optimize your management team, and prepare for what's ahead. Brought to you by the teams at Lighthouse Storage Solutions and StoragePug.
    2024 Gabfocus
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Economics Management
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Episodes
  • Optimizing Your Ops Manual

    Optimizing Your Ops Manual
    Jan 16 2025

    When is the last time you looked through your self storage operations manual, assuming you have one in place? Is it still fully applicable and relevant? Are you using it to train new employees or is it so out of date it just collects dust on the shelf? Today we talk best practices for optimizing your operations manual. These documents should be regularly used tools to run your business. If they aren't serving you well, we go over several ways to turn that around and make them a valuable piece of your operation.

    Hosts: Josh Huff & Melissa Huff

    Produced by Lighthouse Storage Solutions
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    33 mins
  • The More Things Change- Is it Time for TikTok, AI, and Billboards?

    The More Things Change- Is it Time for TikTok, AI, and Billboards?
    Jan 2 2025

    A new year is here and change is in the wind! Is it time to get into TikTok? Do you need to pivot to AI search? Maybe a billboard strategy or having a manager available 24/7 is what you need. As more and more options for doing self storage become available, what do you need to be doing as a business owner or operator? As with most things, the more things change, the more they stay the same.

    Self storage has been around for a while, and the basics are still the basics. Yes, there are more options, but the core of what we do isn't changing at all. Join us as we kick off 2025, leaning into what works and keeping an eye on what's coming.

    Listen to the SMART Goals Episode from 2022

    Hosts: Josh Huff & Melissa Huff

    Produced by Lighthouse Storage Solutions
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    33 mins
  • Legal Chat Episode 4 with Carlos Kaslow and Scott Zucker

    Legal Chat Episode 4 with Carlos Kaslow and Scott Zucker
    Dec 26 2024

    Welcome to Episode 4 of Legal Chat. This virtual "Power Hour" covers a variety of topics and questions sent in from self storage owners and operators around the country. Today it's all about costs, data protection, and un-signed leases. Is it okay to pass along costs to your tenants? How long should you hold on to your tenants information once they vacate their unit? What if your tenants refuse to sign a new or updated lease? Carlos and Scott tackle these topics on this quarter's episode.

    You can watch this episode over on the YouTube channel- Watch Episode 4 on YouTube

    Make sure to subscribe to watch future episodes.

    Hosts: Carlos Kaslow & Scott Zucker with the Self Storage Legal Network

    Brought to you by Lighthouse Storage Solutions
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    34 mins

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