How can you create a culture that embraces change?

Why is it critical to build leaders at levels of your organization?

My guest on this episode is Monique Herena, Chief Colleague Experience Officer at American Express.

During our conversation Monique and I discuss:

• Monique's philosophy on taking career leaps and the importance of stepping out of your comfort zone.
• Why American Express refers to their team members as colleagues and invests in improving the “colleague experience” each and every day.
• Why their framework for winning is the north star for their business strategy and culture
• How American Express is building enterprise leaders at all levels of the organization.
• Why next-gen HR leaders should embrace change and adopt a mindset of continuous learning and improvement.

Connecting with Monique:

Connect with Monique Herena on LinkedIn

Episode Sponsor:

Next-Gen HR Accelerator - Learn more about this best-in-class leadership development program for next-gen HR leaders

HR Leader’s Blueprint - 18 pages of real-world advice from 100+ HR thought leaders. Simple, actionable, and proven strategies to advance your career.

How can we make work more fair?

Why should fairness be embedded in all core HR processes?

My guest on this episode is Siri Chilazi, Leading Gender Equality & DEI Researcher, Co-Author of 'Make Work Fair’

During our conversation Siri and I discuss:

• Why fairness in the workplace creates better outcomes for both the organization and the individual.
• Why it's more effective to focus on changing behaviors and systems rather than attempting to debias people.
• Why fairness is a collective responsibility, not just for HR professionals.
• The importance of fairness should be embedded in every core HR process.
• Why transparency is a key enabler of ensuring fairness in the workplace.

Connecting with Siri:

Connect with Siri Chilazi on LinkedIn or visit her Siri’s website

Learn more about her new book, Making Work Fair

Episode Sponsor:

Next-Gen HR Accelerator - Learn more about this best-in-class leadership development program for next-gen HR leaders

HR Leader’s Blueprint - 18 pages of real-world advice from 100+ HR thought leaders. Simple, actionable, and proven strategies to advance your career.

What does it mean to be an “Essential Leader” in the future of work?

What is a “gray collar” job and why are they the future for many industries?

My guest on this episode is Kelly Monahan, Managing Director, Research Institute @ Upwork, Christie Smith, Founder of The Humanity Studio

During our conversation Kelly, Christie, and I discuss:

• Why designing "unicorn jobs" is hurting both candidates and organizations - and what to do instead.
• The rise of "gray collar" jobs jobs—a blend of white and blue-collar skills and what this means for the future of work.
• Why employee agency and autonomy are non-negotiable elements for building high-performing cultures in today's workplace.
• Why leaders need to spend more time identifying the work that needs to be done by a human and what work should be done with AI
• Why “Essential Leaders” of the future will have to focus on their teams, not themselves.

Connecting with Kelly and Christie:

Connect with Kelly Monahan and Christie Smith on LinkedIn

Learn more about their new book, Essential: How Distributed Teams, Generative AI, and Global Shifts are Creating a New Human-Powered Leadership

Episode Sponsor:

Next-Gen HR Accelerator - Learn more about this best-in-class leadership development program for next-gen HR leaders

HR Leader’s Blueprint - 18 pages of real-world advice from 100+ HR thought leaders. Simple, actionable, and proven strategies to advance your career.