This week, we’re unpacking Adobe’s holiday shopping report, the AI bot takeover, and the dead internet theory. As 2025 kicks off with powerful demand for both in-person experiences and AI-driven, frictionless online shopping, we’re peering into the future of the tension. PLUS: Phillip the Time Capsule Guy takes us back in time, and 5,000 years into the future.

• [00:14:30] “Black Friday shopping is one of the most isolating things you can do now. It used to be a team sport, something you'd all go out and do…you get up early, you get the coffee and the hot chocolate in your warm coats, and you go out and you have a good time together amid consumerism madness.” – Brian
• [00:20:24] “I think the return to physical connection and this loneliness epidemic is driving people back to real-life connection.” – Phillip
• [00:46:55] “We are going to be building from this point forward websites or ecommerce experiences, channels, APIs. Anything that we build in ecommerce from henceforth will be done thoughtfully to assist both humans and agents to be able to seamlessly purchase from a brand.” – Phillip
• [00:58:04] "Time capsules by Westinghouse and Panasonic might be humanity’s greatest contributions to cultural preservation." – Phillip
• [01:01:20] “This is part of Mythopoeia. This is how you build a myth that extends into the future. You do stuff like this that's an extension of the story. And Westinghouse may be revived 5000 years in the future because of these time capsules.” – Brian

• Future Commerce Upcoming Events
• The Future Now: January 28th, 2025. Immerse yourself in a collaborative and visionary roundtable experience with retail executives. Register here
• Your Body is a Dataland: Insiders #66
• Adobe Holiday Shopping Report
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In our biggest episode of the year, we explore seismic shifts coming in 2025: from the return of Gen X leadership to a new wave of American counterculture. We revisit our eerily accurate 2024 predictions while laying out bold forecasts for retail consolidation, AI evolution, and the changing media landscape. Plus, we dive deep into why Google might be poised for a massive comeback and how Walmart is transforming into a media empire.

• On Taste & Truth (13:12) - "I believe that taste is the unique ability to recognize objective truth in situations where subjectivity reigns supreme." - Brian
• The Future of Retail (34:50) - "In the retail sector, we will see larger holdcos start to downsize by breaking off individual pieces into smaller entities so they can reorganize and pass regulatory muster when selling divisions later." - Phillip
• Hardware Renaissance (54:41) - "The excitement around content actually represents a deeper desire within people for well-designed, bespoke hardware technology." - Brian
• Urban Transport Evolution (1:39:14) - "eVTOL will be a huge tech winner in 2025, creating a paradigm shift in urban transport - starting as the luxury option Uber envisioned in 2017." - Phillip
• Political Realignment (1:59:00) - "There's something latent here around realignment in how people think about the political spectrum post-second Trump presidency. Many political orphans, both right and left, don't know where they fit." - Brian
• The Innovation Paradox (2:18:43) - "When solving problems, we inevitably miss the new problems our solutions will create. It's easy to walk into dystopia thinking you're walking into utopia." - Brian

• Heading to NRF? Come celebrate the launch of our 2025 print journal, LORE with us on Tuesday, January 14! Register here.
• Check out Future Commerce on YouTube
• Check out Future Commerce+ for exclusive content and save on merch and print
• Subscribe to Insiders and The Senses to read more about what we are witnessing in the commerce world
• Listen to our other episodes of Future Commerce

Have any questions or comments about the show? Let us know on futurecommerce.com, or reach out to us on Twitter, Facebook, Instagram, or LinkedIn. We love hearing from our listeners!

This year was a great one for the Future Commerce podcast. We vision-casted with fellow futurists at exclusive events across the nation, launched podcast specials like Spooky Commerce and FC Radio Theater, and were joined on the podcast by many of our industry muses, including Kickstarter’s Yancey Strickler and Walmart’s Justin Breton.

We’ve rounded up our 2024 highlight reel in one year-end finale episode. All featured episodes linked below.

• When Technology Changes, Context Changes (February 6, 2024)
• You Can Buy Haunted Dolls on eBay (October 11)
• After Dark: Luddite Luxury, Acorn-Based Economies, Starbucks Star Days as Economic Indicator (February 21, 2024)
• The Tyranny of Visibility (February 13, 2024)
• DECODED: Polymaths and Philosophers (May 13, 2024)
• Building Culturally Intelligent Brands (May 17)
• What is Futureproof for Gen Alpha? (June 7, 2024)
• Don’t Say Metaverse (August 23)
• How Liquid Death is Murdering Marketing (July 7)
• The Dark Forest of Creative Capital (December 6)

• Check out Future Commerce on YouTube
• Check out Future Commerce+ for exclusive content and save on merch and print
• Subscribe to Insiders and The Senses to read more about what we are witnessing in the commerce world
• Listen to our other episodes of Future Commerce

Have any questions or comments about the show? Let us know on futurecommerce.com, or reach out to us on Twitter, Facebook, Instagram, or LinkedIn. We love hearing from our listeners!