For the Better

By: Ben Cash
  • Summary

  • For the Better is the podcast for those working to affect change within their team, organization, or community.
    forthebetter (c) 2021
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Episodes
  • Lessons for Health Systems from a Rare Disease Patient Advocate
    Sep 13 2024
    In this episode…

    Chronic illnesses are affecting an increasing portion of the population, with nearly 50% of Americans currently managing such conditions. Despite the growing number of patients requiring long-term care, the healthcare system is still designed around acute, short-term issues, leaving those with chronic diseases feeling lost in a complex maze of care. How can the healthcare system evolve to better support patients navigating these complex, long-term conditions?

    With over 15 years of entrepreneurial experience, Kristy Dickinson, the Founder and CEO of Chronically Simple, is a patient advocate and digital health consultant passionate about reshaping the patient and caregiver experience. Drawing on her personal experience as a patient with a rare genetic disorder, she stresses the importance of integrating the patient’s voice throughout the healthcare process. Kristy built a digital tool to replace cumbersome binders of medical records, showing the necessity of innovative, patient-centered solutions. She urges healthcare professionals to treat patients as key team members, integrating them into the design of systems and care plans to improve outcomes and reduce the overwhelming administrative burden on those managing chronic conditions.

    In this episode of For the Better, Ben Cash welcomes Kristy Dickinson, the Founder and CEO of Chronically Simple, to discuss the challenges and opportunities in managing complex health conditions. Kristy shares her eye-opening experience with chronic illness, offers strategies for improving patient experiences, and highlights the value of digital tools in healthcare. Tune in for insights on prioritizing comprehensive care and the power of patient voices in driving healthcare efficiency and effectiveness.

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    32 mins
  • The Importance of Schema, Knowledge Graphs, and Kevin Bacon in Healthcare Marketing
    Jul 31 2024
    In this episode…

    With every Google search, there's an unseen layer of interwoven information that’s crucial for businesses to gain visibility. What if there was a way to clarify these connections, making it easier for search engines to deliver the most relevant content? How does semantic marketing change the game for search engine optimization, and what role does famed actor Kevin Bacon have to play in this?

    Martha van Berkel is the Co-founder and CEO of Schema App, an end-to-end schema markup solution for enterprise SEO teams. Known for her expertise in schema markup and knowledge graphs, Martha unravels the mysteries behind these concepts, explaining their vital role in helping businesses articulate their expertise effectively to both human users and search engines. She delves into how knowledge graphs enable machines to infer relationships, a critical component as AI continues to gain prominence in search technology. Her unique connection to Kevin Bacon, who once drove her car, illustrates the concept of inferencing and its practical applications for SEO strategy. Blending her insights on schema markup with anecdotes from her career and personal life, Martha offers a fresh, engaging take on the interconnected digital world in an AI-driven era.

    Tune in to this episode of For the Better as Ben Cash chats with Martha van Berkel, the Co-founder and CEO of Schema App, about transforming digital marketing through semantic search technology. Martha discusses the rapid changes in search engine tactics, highlights the importance of content knowledge graphs, and offers a roadmap for enterprises to future-proof their content strategies effectively. She also shares her career journey and provides an overview of Schema App’s upcoming tool, Entity Hub.

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    23 mins
  • The Practice and Potential of AI for Healthcare Marketers
    Jul 5 2024
    In this episode…

    Artificial Intelligence is swiftly becoming a game-changer in healthcare, but is it truly ready to transform the patient experience? The healthcare industry is buzzing about AI revolutionizing patient care, cost reduction, and efficiency. However, with much of the technology still labeled as potential, many wonder how much AI has impacted the consumer and patient experience. Could the fusion of technology and empathy be within our grasp?

    Alan Shoebridge is the Associate Vice President of National Communication at Providence, leading a diverse, multistate communications team. With years of experience driving digital innovation in enhancing patient care, he delves into the journey of AI—from a potential concept to a practical tool reshaping patient and consumer experiences. Providence has been at the forefront of adopting AI, working under the radar to develop, test, and implement AI-based solutions for over five years. From AI-assisted referral systems to scheduling, communication, and governance structures, Alan discusses the nuanced roles AI plays in augmenting the capabilities of healthcare professionals. He shares insights from Providence's experience, revealing how AI models assist with creating a smoother operational flow and improving interaction touchpoints for patients across the care continuum, making them a crucial and beneficial part of healthcare's future.

    In this episode of For the Better, Ben Cash hosts Alan Shoebridge, the Associate Vice President of National Communication at Providence, to explore how AI is transforming the healthcare industry. They discuss technology’s role in augmenting workflows and enhancing connections between patients and providers, Providence’s comprehensive AI roadmap, the critical role of governance in AI implementation, and Alan’s approach to staying updated on AI developments.

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    16 mins

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