• Focusing on What You Do Best with Copilots for Sales & Service (Feat. Epam)

  • Jul 24 2024
  • Length: 30 mins
  • Podcast

Focusing on What You Do Best with Copilots for Sales & Service (Feat. Epam)

  • Summary

  • On this episode of No Slides Attached, Helane Cohen and Fede Pacheco are joined by Sanju Nair, a Sr. Partner Marketing Manager for Business Applications. They discuss the integration of Copilot for Sales and Services and the impact that it is having for those roles in organizations. In the second part of the episode, Brian Blanchard, CTO of Cloud Strategy at EPAM, discusses the impact of Copilot for Sales on their growing business. He highlights how the rise in knowledge sharing is even more valuable than the time that they save with Copilot.In this episode you’ll learn:Sellers spending more time with customers thanks to Copilot for SalesCustomer service reps are solving issues quicker with Copilot for ServiceHow has EPAM incorporated Copilot for Sales as a knowledge building tool to grow their business?Some questions we ask: Why should a customer consider Copilot for Sales or Copilot for Service?How does Copilot keep your CRM data secure?What are the pre-requisites for enabling these Copilots in your organizations?Resources: Join the conversation on LinkedIn with #NoSlidesAttachedCase Study: Microsoft Customer Story-EPAM reimagines sales with Dynamics 365 and Microsoft Copilot for SalesMicrosoft Copilot for Sales and Copilot for Service are now generally available - Microsoft Dynamics 365 BlogDemo: Microsoft Copilot for Sales | Transform sellingDemo: Microsoft Copilot for ServiceLet's partner: Drive AI transformation with MicrosoftLearn AI foundations: expert-led seminar on the foundations of AIGet assistance from Microsoft technical pre-sales experts to accelerate an AI opportunityRelated Microsoft Podcasts:Microsoft Hybrid Cloud Partners PodcastThe BlueHat PodcastUncovering Hidden RisksDiscover and follow other Microsoft podcasts at microsoft.com/podcastsTranscript Hosted on Acast. See acast.com/privacy for more information.
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