In this episode, we dive deep into the world of augmented age technology, discussing the rapid pace of change and the incredible opportunities it presents. We explore how AI is impacting business performance, training, and improvement opportunities, as well as the power of real-time feedback and organizational knowledge. We also touch on the importance of adapting to an augmented reality for businesses to stay competitive. Join us as we delve into the book "Augmented" by Brett King, which focuses on four key areas: artificial intelligence, experience design, smart infrastructure, and health tech. Don't miss this fascinating conversation on moving fast and avoiding fear in the ever-changing world of technology! Download Transcripts:🇬🇧 | 🇫🇷 | 🇪🇸 | 🇵🇹 SUMMARY Aalok Y Shukla and Stuart Bell discussed the rapid pace of change in the current cognitive age, driven by artificial intelligence (AI) and its transformative impact on businesses.They highlighted the exponential growth curve and how AI is amplifying opportunities and consequences in various industries.The conversation focused on the book “Augmented” by Brett King, which explores four themes: artificial intelligence, experience design, smart infrastructure, and health tech.Aalok and Stuart emphasized the importance of focusing on the things that won’t change and using existing business frameworks as jumping-off points for new ideas.They discussed the evolution of big data and how AI has made it more accessible, allowing small businesses to harness its potential in a cost-effective way.AI tools were likened to an “intellectual submarine” that can discover new insights by analyzing vast amounts of data without discarding any information.They touched on the shift from black and white analysis to more nuanced gray areas, using AI-powered sentiment analysis as an example of real-time feedback.The potential for AI agents to analyze and monitor various aspects of a business, such as customer experience and employee performance, was also discussed.Stuart and Aalok discussed the benefits of using AI tools in their businesses to provide consistent language and improve customer communication, citing TextExpander as an example.They highlighted the importance of understanding that communication is not just about transmitting information, but also about how the information is received.The conversation shifted towards the concept of AI as a cognitive amplifier, and how it can be used to improve various aspects of a business.They touched on the potential applications of AI in health tech and infrastructure, pointing out that the latter can include the connectivity of different tools and platforms within a business.Aalok described AI as a generative tool that can create more personalized and locally relevant experiences for users.Stuart emphasized the importance of revisiting AI frameworks and considering their potential impact on businesses in the near future.They concluded by recommending listeners check out episode 124 of the All In podcast as homework, and expressed their excitement for the next episode of their show. KEY POINTS No.Application/ReferenceDescription1Brett King's book "Augmented"A book that explores AI's impact on various industries, focusing on four key themes.2Exponential growth curveThe concept of rapid acceleration and growth in technology, particularly with AI applications.3AI in experience designHow AI is transforming customer experience by personalizing and enhancing interactions.4Smart infrastructureThe use of AI to optimize and manage urban infrastructure, such as traffic and energy systems.5Health techAI's role in revolutionizing healthcare, from diagnostics to personalized treatment plans.6Big data accessibilityAI's role in making big data more accessible and cost-effective for businesses of all sizes.7AI-powered sentiment analysisThe use of AI to analyze emotions and opinions in real-time for better decision-making.8AI agents for business monitoringAI tools that can monitor and analyze various aspects of a business, such as customer experience and employee performance.9Intellectual submarine analogyA metaphor for AI's ability to dive deep into vast amounts of data to discover new insights.10TextExpanderA tool on the Mac that expands short snippets, allowing for consistent language usage across multiple people. This can be used for organizational knowledge sharing and standardizing replies.11Sentiment AnalysisThe process of analyzing the sentiment of responses to different conversations or interactions to improve the language used in communication.12AI as a cognitive amplifierAI can be used to augment and enhance human capabilities and decision- making.13InfrastructureRevisiting the concept of infrastructure as the connectivity between different systems and tools in a business, like using Zapier for connecting different applications.14Health TechThough not directly relevant to the speakers, it’s ...
