• Ep 8 Simon Reed all about CRM - Customer Relationship Management

  • Mar 20 2024
  • Length: 33 mins
  • Podcast

Ep 8 Simon Reed all about CRM - Customer Relationship Management

  • Summary

  • Here's the eighth episode of my brand-new show. Live and Linking

    Every Tuesday at 12:30 pm BST I chat with a LinkedIn personality to find out about them, what they do and why they love this incredible platform.

    This week I am joined by - Simon Reed from S.T.R. Digital. And we talk about CRM and how we should all be using it in our businesses.

    This Week’s Insights:

    The Essence of CRM:

    At its core, CRM is about more than just managing customer data. It’s about fostering meaningful relationships and streamlining processes to drive growth and efficiency.

    The Journey from Basic to Advanced CRM:

    Simon walks us through his evolution in the CRM space, from simple manual systems to sophisticated digital solutions, highlighting the importance of adapting to technology for business advancement.

    Choosing the Right CRM:

    Discover why a one-size-fits-all approach doesn’t work and the value of a tailored CRM strategy that aligns with your business needs, ensuring scalability and cost-effectiveness.

    Common CRM Pitfalls and How to Avoid Them:

    Learn from Simon’s insights on the frequent mistakes businesses make with CRM systems and the critical role of team engagement and proper implementation in avoiding these pitfalls.

    I also help Simon with his LinkedIn and answer a couple of his questions.

    Simon Reed Contact and Professional Information

    • Email: simon.reed@sjr.digital
    • Website: https://sjr.digital
    • LinkedIn: Simon Reed - S.J.R Digital
    • Schedule a Meeting: Book a 30-minute consultation

    Professional Summary

    Simon Reed is a seasoned expert in Customer Relationship Management (CRM) solutions, with a focus on leveraging technology to streamline business processes, enhance efficiency, and drive growth. Solutions Offered

    Simon Reed specializes in preparing companies for scalable growth by offering solutions to common problems such as:

    • Reducing data duplication which can lead to costly errors.
    • Streamlining lead generation and customer service processes to enhance efficiency.
    • Increasing business profitability through improved operational efficiencies.

    You can view the full ⁠⁠⁠ VIDEO episode HERE⁠⁠⁠

    Connect with Ashley on⁠ LinkedIn ⁠

    My Website ⁠https://just.15mins.day

    Connect with the show The Live & Linking Hub

    Free Drop-in Surgery

    On the first Monday of each month (second if it's a Bank Holiday) I open a Zoom to enable you to drop in and ask me anything about LinkedIn™️. I also Theme these sessions. BOOK HERE

    My next workshop and other courses https://15mins.day/courses

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