In this episode of the Kind Leader Podcast, host Gino Degregori welcomes Garrett Delph, founder of ClarityOps, to discuss the essence of kind leadership. They explore Garrett's journey from corporate America to entrepreneurship, the importance of empathy and emotional intelligence in leadership, and the significance of managed expectations. Garrett introduces the PIE formula—Professionalism, Integrity, and Empathy—as essential components of effective leadership. The conversation emphasizes the need for core values in organizations to foster a positive culture and build trust among team members. In this conversation, Garrett Delph and Gino discuss the importance of defining organizational culture, the P3 principle (People, Process, Performance), and the role of employees in shaping culture. They explore the concept of co-leadership and the future of leadership, emphasizing the need for kindness and care in leadership roles. The discussion highlights the shift in values among new generations of leaders and the importance of measuring success in business.

Takeaways

Kind leadership is defined as respect and care divided by managed expectations.
The PIE formula stands for Professionalism, Integrity, and Empathy.
Managed expectations are crucial for maintaining a healthy work environment.
Empathy in leadership involves understanding and supporting team members during tough times.
Creating a positive culture requires balancing care with accountability.
Core values are essential for guiding organizational behavior and decision-making.
Leaders must communicate expectations clearly to avoid confusion and frustration.
Building trust involves demonstrating professionalism and integrity consistently.
A supportive work environment can lead to better performance and employee satisfaction.
Kind leaders prioritize the well-being of their team while ensuring accountability. Culture will define you instead of you defining it.
Cultures happen either by commission or omission.
If you don't define it, it's being defined for you.
Position and title has nothing to do with intelligence.
If you don't permit those super intelligent people to contribute, they won't.
Where focus goes, energy flows.
You have to make provision for it.
Kindness will make people strong.
You cannot manage what you cannot measure.
Success makes people think they're more powerful than others.

Chapters

00:00 Introduction to Kind Leadership
06:12 Defining Kind Leadership
12:05 The PIE Formula for Leadership
17:56 Building Trust and Accountability
24:39 The P3 Principle: People, Process, Performance
30:18 Co-Leadership: A New Perspective
38:25 Learning from Great Leaders

https://clarityops.co/