Episodes

  • 325- From Cost Center to Strategic Enabler: Jason Conley on CX Technology and AI in Healthcare IT

    325- From Cost Center to Strategic Enabler: Jason Conley on CX Technology and AI in Healthcare IT
    Sep 19 2024
    Jason Conley Jason Conley serves as the Chief Technology Officer and VP of Products and Engineering, bringing extensive experience in telecom and CX technology to his role. With a background in healthcare IT, Jason focuses on leveraging technology to improve patient engagement and operational efficiency. His expertise spans from traditional telecom systems to modern AI-driven...
    Show More Show Less
    54 mins
  • 323- Brad Richardson on Empathetic IT Leadership and Building Team Trust

    323- Brad Richardson on Empathetic IT Leadership and Building Team Trust
    Sep 12 2024
    Brad Richardson Brad Richardson is a consultant, speaker, and community builder with a diverse background that includes a career as an IT director and a touring musician. He is passionate about improving mid-management practices and creating more empathetic workplaces. Brad is working on initiatives like ‘The Silent Revolution’ and ‘The Corporate Interface’ to help businesses...
    Show More Show Less
    42 mins
  • 322- Trevor StClair on IT Leadership and MSP

    322- Trevor StClair on IT Leadership and MSP
    Sep 9 2024
    Trevor StClair Trevor StClair serves as the Information Technology Manager at Improve Health Clinics, PLLC, overseeing technology operations across multiple locations in the eastern United States. With experience in healthcare, agriculture, telecom, and MSPs, Trevor brings a diverse background to his current role. He is passionate about effective leadership, continuous learning, and balancing technical expertise...
    Show More Show Less
    38 mins
  • 321- Eric Scheider on Enterprise Architecture and IT Leadership

    321- Eric Scheider on Enterprise Architecture and IT Leadership
    Sep 5 2024
    Eric Scheider Eric Scheider is an experienced enterprise architect with a background in healthcare IT. He has worked with major organizations like Humana and Optum, focusing on aligning business strategies with technology solutions. Eric’s career journey has taken him from developer roles to leadership positions, giving him a unique perspective on the challenges and opportunities...
    Show More Show Less
    39 mins
  • 320- Yousif Asfour on International IT Leadership and Innovation

    320- Yousif Asfour on International IT Leadership and Innovation
    Sep 2 2024
    Yousif Asfour Yousif Asfour serves as the Chief Innovation and Transformation Officer at American University of Beirut. With a background in hardware engineering and international IT leadership, Yousif brings a unique perspective to driving IT innovation in higher education. He is co-author of the book “From Geek to Lead: A Techie’s Guide to Leadership” and...
    Show More Show Less
    49 mins
  • 319- Seth Yeack on Relevancy in IT & Connecting with End Users & Future of IT

    319- Seth Yeack on Relevancy in IT & Connecting with End Users & Future of IT
    Aug 29 2024
    Seth Yeack Seth Yeack serves as the IT Manager at Dazpak, a packaging company that produces materials for major brands like Starbucks and McDonald’s. With a background in Army communications and self-taught programming skills, Seth brings a unique perspective to IT management. He emphasizes the importance of understanding business needs, automation, and continuous learning in...
    Show More Show Less
    58 mins
  • 318- Building Trust and Developing Talent: Insights from Sean Kelly

    318- Building Trust and Developing Talent: Insights from Sean Kelly
    Aug 28 2024
    Sean Kelly Sean Kelly serves as the Director of Cyber GRC and Data Protection at Highmark Health, a national blended health organization headquartered in Pittsburgh, PA. With a background in IT and cybersecurity, Sean brings a wealth of experience in remote team management and organizational leadership. In addition to his role at Highmark, Sean is...
    Show More Show Less
    53 mins
  • 317- David Johnson on Training, Development, and the Future of IT

    317- David Johnson on Training, Development, and the Future of IT
    Aug 26 2024
    David Johnson Jr David Johnson serves as the IT Manager at OTJ Architects, an award-winning architecture firm with offices throughout the US. With a background that includes roles at Apple and experience managing small IT teams, David brings a unique perspective on training, development, and the evolving role of IT in modern businesses. His approach...
    Show More Show Less
    58 mins