• Designing the Future with Game-Changers, Presented by SAP

  • By: Bonnie D. Graham
  • Podcast

Designing the Future with Game-Changers, Presented by SAP

By: Bonnie D. Graham
  • Summary

  • Game-changing technology strategies are transformational, exciting and disruptive for a reason. They shake up your status quo. They get you thinking about new ways to scale, compete and grow. They move you in amazing new directions. Join host Bonnie D. Graham as she invites you to take an additional Coffee Break with Game-Changers for our special series Designing the Future with Game-Changers. We’ll explore the design of the future and how it continues to change as it unfolds – across education, healthcare, customer experience, the supply chain, transportation, a global innovation culture and other areas that impact us daily. Technology races forward. How do we keep a human face on digital disruption so it includes all of us? Learn how you can become the savvy Leader who takes your company across the finish line as you look ahead to the next wave of business innovation. Designing the Future with Game-Changers, presented by SAP.
    Bonnie D. Graham
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Episodes
  • Encore: Designing the Future of Customer Experience
    Nov 30 2017
    The buzz: “A satisfied customer is the best business strategy of all” (Michael Leboef). The pressure on companies to create compelling customer experiences is so fierce, it has been elevated to the C-Suite. A key strategy is personalization, being “in the moment” with the consumer. What will the customer experience look like tomorrow as companies seek to delight consumers and confound competitors across industry lines? The experts speak. Andreas Hauser, SAP: “You’ve got to start with the customer experience and work back toward the technology, not the other way around” (Steve Jobs). Maricel Cabahug, SAP: “I have been impressed with the urgency of doing. Knowing is not enough; we must apply. Being willing is not enough; we must do” (Leonardo da Vinci). Jennifer Ford, SAP: “The wise know their weakness too well to assume infallibility: and he who knows most, knows best how little he knows” (Thomas Jefferson). Join us for Designing the Future of Customer Experience.
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    56 mins
  • Your Business Innovation: Fostering Fear or Evoking Excitement?
    Aug 10 2017
    The buzz: “An innovative culture…cultivating a mindset to learn to see the world in new ways” (F.Hoque, fastcompany.com). Does the term “Business Innovation” strike fear or elicit possibility in your organization? If silo’ed business units are timidly testing Machine Learning, AR and AI, but missing the big picture, fear is likely. But if powerful new technology across your products and services is helping you exceed customers’ expectations, you’re on the way to beating less customer-centric competitors. Which type of organization will yours be by 2020? The experts speak. Reuven Gorsht, MoveSnap: “Every problem is a gift – without problems we would not grow” (Tony Robbins). Jeremy C. Thomas, Carom: “The world as we have created it is a process of our thinking. It cannot be changed without changing our thinking” (Einstein). Jennifer Ford, SAP: “When all think alike, then no one is thinking” (Walter Lippmann). Join us for Your Business Innovation: Fostering Fear or Evoking Excitement.
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    57 mins
  • Encore: Design Thinking at School, Curiosity at Work
    Jul 20 2017
    The buzz: “It is a miracle that curiosity survives formal education” (Einstein). Curiosity is celebrated in young children, but often squelched by the school system and job world. Now youthful curiosity, in the mature form of empathetic, critical thinking, is increasingly demanded of employees to help their organizations break the status quo and drive innovation. How to prepare students to develop curiosity into valued workforce capabilities? Introduce Design Thinking in the classroom. But at what age? Can it be a college major? The experts speak. Linnea Garrett, ChiTech: “Think left and think right, think low and think high. Oh, the thinks you can think up if only you try” (Dr. Seuss). Kerry Ann Williams, Compete 360: “There’s a way to do it better…find it” (Thomas A. Edison). Andrea Anderson, SAP: “The world needs dreamers and the world needs doers. But above all, the world needs dreamers who do” (Sarah Ban Breathnach). Join us for Design Thinking at School, Curiosity at Work.
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    57 mins

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