Customer Experience - CX
Jun 5 2021
Length: 13 mins
Podcast

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Customer Experience - CX

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Summary
A experiência do cliente é uma totalidade de respostas cognitivas, afetivas, sensoriais e comportamentais do consumidor durante todos os estágios do processo de consumo, incluindo os estágios de pré-compra, consumo e pós-compra.

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