In this episode, Jivan welcomes entrepreneur and mentor Gary Das, who shares his extensive journey in the financial services industry. Gary reflects on his early experiences as a business owner, discussing the mistakes he made and the lessons learned that shaped his management style. He emphasizes the importance of creating a culture where team members feel empowered to take ownership of their roles, likening his team to a sports team rather than a family.

KEY TAKEAWAYS

• Emphasizing the importance of having a team that can thrive autonomously, allowing individuals to take ownership of their roles and responsibilities, which fosters a sense of intrapreneurship.

• Recognizing that different team members require different motivational strategies, akin to parenting, where understanding individual triggers can lead to better management and performance.

• Most business challenges stem from process issues rather than people problems. Establishing clear systems and processes can help streamline operations and reduce reliance on individual performance.

• Personal growth and development, including learning from past mistakes and understanding emotional intelligence, are crucial for effective leadership and management.

• Encouraging a culture where team members can challenge ideas and provide feedback fosters a collaborative environment, leading to better decision-making and innovation.

BEST MOMENTS

"I think I just have a habit of being a massive doer. When I say and commit to something verbally, it's basically already done."

"I try and recruit people who have that same mindset. Your job is to be the best player in that position."

"It's about the culture again, as you were saying, and also the values, isn't it? Either that person's going to fit in or they're not."

"Most problems in a business are a process problem, because if you take the process and you document it, then you can systemize the majority of that."

"You need to remove ego and encourage them to be autonomous. They're going to make mistakes, but that's where they become entrepreneurial."

HOST BIO

Jivan Dempsey has first hand experience of workplace toxicity and bad boss behaviour. Triggered by the #MeToo movement she was compelled to talk about her experiences in her early career, groomed and assaulted by a boss at work, his subsequent aggression and bullying behaviour which impacted her work performance, mental health and eventually cost her a job she'd loved.

Listeners are drawn to her raw honesty and insightful reflections on change and resilience. Her book, "The HR Change Manager's Handbook" and collaboration on "Can't Break Me," attest to her change and transformation expertise and dedication to empowering others - from someone who's been in the trenches and emerged stronger.

As a seasoned HR professional, consultant, psychologist and speaker, she offers bespoke consultancy and programmes to help companies navigate HR transformation that delivers a better employee experience and cultural shifts to create healthier, happier, and more inclusive workplaces for all.

Please connect with her on Linked In:

Jivan Dempsey FCIPD GMBPsS | LinkedIn

Or send her an email at:

jivan@fiverivers-consulting.com

www.fiverivers-consulting.com

HR Change Manager’s Handbook: The 3 Step Guide To Managing HR Transformation: https://amzn.eu/d/drvToPv

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