In this episode, Samantha C. Prestidge discusses the crucial balance between providing effective feedback and avoiding micromanagement. She emphasizes the importance of communication skills, conflict resolution, and maintaining a broad vision while executing tasks. Samantha shares personal anecdotes and practical tips, like the SBI (Situation, Behavior, Impact) model, to help leaders give actionable and respectful feedback that fosters trust and improves team performance.

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Manager Superhero Quiz

In this episode, host Samantha C. Prestige interviews Herb Sargent, CEO of Sargent Corporation. With a rich history and nearly a century-long legacy, Herb shares his journey in the construction industry, the transition to employee ownership, and insights into building a successful and people-focused company culture. Listen as he discusses leadership, mentorship, and the importance of investing in employees for long-term success.

In this episode, Samantha C. Prestidge discusses why the common managerial phrase 'Come to me with solutions, not problems' can often lead to frustration both for managers and employees. She explores the reasons behind its ineffectiveness and offers practical strategies to cultivate problem-solving and critical-thinking skills in employees. This episode provides insights into fostering a solutions-oriented team and encouraging a collaborative, open communication culture within and across departments.

Link to the episode about Technical Skills vs. Soft Skills here.

00:57 Unpacking the Phrase and Its Impact

02:42 The Necessary Skills Gap

03:45 Encouraging Communication and Providing Guidance

05:24 Cross-Department Dynamics and Collaboration

07:18 Teaching Big Picture Thinking

07:53 The Three Key Components

11:02 Coaching Your Team Through Problem Solving

13:51 Closing Thoughts