Clinical Governance is fundamental to maintaining and improving the quality of care provided. It encompasses the frameworks and processes designed to ensure that care is delivered safely, effectively, and inclusively.

Joining us in this episode is Claire Edwards, an experienced Consultant in healthcare management and governance, and Co-founder of b.school4homecare. Claire brings a wealth of knowledge on this topic, having recently engaged with Commonwealth Home Support Programme (CHSP) service providers to demystify clinical governance. Claire helps us unravel key concepts, and offers practical steps and advice for CHSP service providers to develop and integrate a clinical governance framework into everyday practice.

Trauma is a pervasive experience that can affect people of all ages, genders, backgrounds, and walks of life, including older people. In this episode we focus on the importance of being trauma aware and informed when delivering aged care services and supports.

We discuss the different experiences of trauma for some older people, and consider how these might impact, or present as barriers for an older person accessing or receiving aged care. In addition to highlighting the relationship between trauma informed care and a rights-based approach we share our thoughts about how good trauma informed practice aligns with the delivery of inclusive, person centre care that is tailored to the specific needs, preferences, and experiences of each older person.

A new rights-based approach will soon be introduced to the aged care system. This approach will underpin the new Aged Care Act and will guide the development and delivery of aged care system into the future.

So, what is a rights-based approach? Why is it important? How will it impact the way services are delivered, and importantly what will it means for older people who access aged care services? In this episode we explore these questions while discussing how a rights-based approach aligns with aged care reform, the strengthened quality standards, and inclusive person-centred practice, where each older person is placed at the centre of care.