Clinical Excellence Stories

By: Clinical Excellence Queensland
  • Summary

  • Our ethos at Clinical Excellence Queensland is simple, partner with health services, clinicians and consumers to drive measurable improvement in patient care. Clinical Excellence Stories takes a deeper look at some of the wonderful models and services being rolled out around Queensland, learning about how they were set up, why they work and the passionate Queenslanders behind them. This podcast helps you understand what it takes to implement a service and why our clinicians are motivated to serve their community. Because their stories, are Clinical Excellence Stories.
    © The State of Queensland (Queensland Health) 2020-22. Unless otherwise indicated, material in this podcast is owned by the State of Queensland (Queensland Health). With the exception of any material protected by a trade mark, third party copyright mater
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Episodes
  • Statewide Retcam Network | Children's Health Queensland and Townsville Hospital and Health Services
    Jul 13 2023
    Going from the warm, low-stimuli environment of the uterus to the bright, loud and vibrant world is a drastic change for newborns. However, when they are pre-term, it can also prove to be sight-threatening. Retinopathy of Prematurity—or ROP—can occur in babies who are born early or weigh less than three pounds at birth. It causes abnormal blood vessels to grow in the retina, which can cause scarring that ultimately turns sight-threatening. While a scary prognosis, ROP is highly treatable and thanks to the work of Dr Shuan Dai and the team at Queensland Children’s Hospital, they are expediting diagnosis and treatment for our littlest Queenslanders. There are many Retcam devices across the state which are used to diagnose ROP, however Dr Dai saw a way to enhance support to smaller regional facilities to improve access to specialist consults via telehealth. By networking the devices, this game changing partnership with places like Townsville Hospital and Health Service drastically expedites access to treatment and reduces the need to transfer babies and their families to other facilities. Saving money and sight in the process!
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    18 mins
  • Way Forward | Metro South Hospital and Health Service
    Mar 26 2023
    The power of data within the healthcare system is limitless. It helps us inform what services are required, where care should be provided and areas that need additional investment. Noticing a gap in the way their work was captured in the Consumer Integrated Mental Health and Addiction (CIMHA) application, Metro South Hospital and Health Service’s Way Forward team worked closely with their information system manager to better describe what they do and enrich the data. And in the process, drastically improved the care they were providing. The Way Forward team provide culturally secure mental health and addiction services to the First Nations community across the entire health service. Combining best practice care and acknowledging the cultural rights and values of the community, they support their consumers to access care and psychosocial supports, in addition to fostering connection within the community. While the breadth of their work could only be recorded in CIMHA as ‘cultural support’, by enabling the system to capture more detail, they now have a clearer picture of the work they do. Helping them to better advocate for more resources and support within the system and tailoring their services to the most at-risk areas. And that is just the beginning.
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    16 mins
  • Complex Vestibular Service | Metro South Hospital and Health Service
    Jan 8 2023
    Queensland is leading the way globally in vestibular care, all from the small but mighty team at Metro South Hospital and Health Service’s Complex Vestibular Service. Based within Logan Hospital’s Integrated Ear Nose and Throat Service, it combines three different allied health led models to provide holistic care for their consumers. Dizziness and balance disorders account for roughly four per cent of presentations to Emergency Departments (EDs) in Queensland public hospitals. Seeing a gap in the care provided to people living in rural and remote Queensland, Service Director Associate Professor Bernard Whitfield and Advanced Vestibular Physiotherapist Leia Barnes invented Dial-a-Dizzy. This telehealth model provides support to rural and remote EDs, diagnosing the cause of the dizziness or vertigo and putting patients on the most appropriate care pathway. Not only is it expediting treatment, but it is also reducing unnecessary medevacs to tertiary centres. The broader service also includes two innovative pieces of technology—an immersive virtual reality balance assessor and a multiaxial rotational chair—to provide end-to-end care for their consumers and alleviate their symptoms. The only virtual reality assessor in a public hospital in the Southern Hemisphere, the assessment not only pinpoints the bodily systems causing the dizziness but improves treatment for patients. While the chair can usually cure BBPV, or Benign Paroxysmal Positional Vertigo, in just one treatment. It is three models and two pieces of technology that lead to one pioneering service!
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    21 mins

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