• COMPassion #10: A Conversation with Aaron and Meagan James
    Oct 29 2024

    Recorded live in Las Vegas, this month we chat with an injured worker. Aaron James, recipient of the first successful human face transplant, and his wife, Meagan, recount their personal story before, during, and after Aaron's near-catastrophic incident as an electrical lineman.

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    56 mins
  • COMPassion #9: Matt Jones on Servant Leadership
    Sep 24 2024

    Attorney Matt Jones talks leading with the heart and the 100-year legacy of Workers' Compensation defense he and his family, through Jones Jones's "exceedingly modern approach", continue to evolve year after year.

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    37 mins
  • COMPassion #8: Mark Pew on the Biopsychosocial Model
    Aug 27 2024

    RxProfessor Mark Pew of WorkCompCollege.com discusses the shift to a Biopsychosocial model in case management, the empathetic value of basic communication, and how these practices influence his curriculum.

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    47 mins
  • COMPassion #7: Jodie Lamb on Proper Guidance
    Jul 30 2024

    Jodie Lamb of Arcadia Settlements Group shares how her personal experience has influenced her career from personal injury claims to structured settlements, and how she strives to be a guiding light for others during claim evaluation and negotiation.

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    40 mins
  • COMPassion #6: Rosemary McKenzie-Ferguson and the International Community of Injured Workers
    Jun 25 2024

    All the way from Sydney, Rosemary McKenzie-Ferguson joins us to discuss her personal journey from a sister to a patient to a beacon of hope for others in the injured workers community. We also talk about her nonprofit, Craig's Table, and the similarities and differences in the workers' compensation industry between Australia and America.

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    41 mins
  • COMPassion #5: Brian Trick and John Peters on Artificial Intelligence
    Jun 4 2024

    This month we're talking about AI's role in the workers' compensation industry, how the technology developed by John Peters at Gain Life has been implemented successfully by Brian Trick at Wegmans, and technology's future in compassionate care.

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    43 mins
  • COMPassion #4: Dr. Tyrone Spears on Selflessness and Advocacy
    May 7 2024

    Dr. Spears talks about the importance of selflessness in workers' compensation and how using the advocacy model can lead to a positive outcome when handling cases, and how it's been successful in his work in Los Angeles. We also discuss Dr. Spears's book, "The Compassionate Leader: Navigating Selflessness in Leadership", as well as his own non-profit, Hazel's Hands.

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    39 mins
  • COMPassion #3: Danielle Lisenbey on Mentorship
    Mar 26 2024

    In celebration of Women's History Month, Danielle Lisenbey talks about the importance of mentorship in her career, including her own journey as mentor and sponsor to others, and how fostering an environment of support can help build a positive and effective leader.

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    39 mins