Episodes

  • Jason Raddison | New CMOs at the Inflection Point – Tips for the Hard Situations | CMO Confidential
    Nov 4 2024

    A CMO Confidential interview with Jason Radisson, CEO of Movo, former Regional GM at Uber and Marketer at Caesars Entertainment. Jason shares his thoughts on how to approach inflection points like declining sales, a change of control, or company pivot -- and the importance of focusing on the outcome you have to deliver to move the business forward.


    Key topics include: how to quickly get the math you need; how to reset strategy if the math says the strategy is wrong; the difference between marketing and business math; and what a "fixer" actually does. Tune in to hear about "algorithmic shelf campaigns," and pages from some of the playbooks he developed at Uber and Harrah's.


    Dive into the "New CMO Survival Guide: Avoiding the Inflection Pitfalls" on CMO Confidential, where host Mike Linton, a seasoned CMO with experience at Best Buy, eBay, Farmers Insurance, and Ancestry.com, uncovers the intricate challenges faced by new Chief Marketing Officers. Tune in to hear from Jason Radisson, Founder and CEO of Movo, as he shares insights from his extensive background, including roles at Uber, Caesars, and consulting with McKinsey. Key topics include understanding and navigating inflection points such as technological obsolescence and strategic turnaround, and the importance of math and data-driven decision-making in marketing leadership. Discover practical strategies for assessing and reframing company expectations, executing a gap analysis, and optimizing marketing channels for maximum ROI. Whether you're a new CMO or a seasoned executive, this discussion offers valuable lessons in leadership and strategic planning. Subscribe to the CMO Confidential Newsletter for Exclusive Content and stay informed on marketing innovations.


    #socialmediamarketing #b2bmarketing #fractionalcmo #digitalmarketing #cmostrategies


    CHAPTERS:

    00:00 - Intro

    01:24 - Inflection Point Explained

    04:07 - Speed Math Techniques

    06:34 - Analyzing Wrong Visions

    11:48 - Understanding a Fixer

    18:13 - Marketing as Supply Chain

    19:45 - Identifying Sales Problems

    23:39 - Algorithmic Shelf Campaigns

    27:28 - Resolving Data Issues

    30:38 - Focusing on Desired Outcomes

    34:24 - Outro

    See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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    35 mins
  • Jean English | Big Tech & B2B Marketing-What You Need to Know | Juniper Networks | CMO Confidential
    Oct 29 2024

    A CMO Confidential Interview with Jean English, CMO of Juniper Networks, formerly the CMO of Armis, Palo Alto Networks and NetApp. Jean describes the ongoing digital transformation journey, how the "Infrastructure Layer" works and why it's so important to marketers, and why Marketing and IT should be BFF's. Key topics include: the forces driving tech consolidation; a 3-part process to integrate AI into your team; and key questions to ask during a marketing interview with a tech company. Tune in to hear an infrastructure case story about The Gap and why her mantra is "Be Bold. Be Kind."



    Discover the transformative power of AI in marketing with "AI in Marketing: Don't Get Left Behind." Join Mike Linton, a seasoned CMO, as he hosts Jean English, CMO of Juniper Networks. Key topics include the intersection of AI and digital transformation, challenges in B2B technology, and the critical role of infrastructure in seamless operations. Tune in to hear Jean's unique insights on leveraging AI for real-time customer engagement, personalizing experiences, and enhancing cybersecurity. With over 25 years in tech, Jean shares invaluable advice for marketers aiming to thrive in a tech-driven world. Learn about the importance of aligning marketing with IT for optimal data use and the strategic benefits of acquisitions. This episode is packed with actionable insights and strategies to ensure you stay ahead in the evolving marketing landscape. Don't miss out—subscribe to the CMO Confidential Newsletter for exclusive content and stay connected for more episodes on Spotify, Apple, and YouTube.


    #b2bmarketing #digitalmarketing #digitaltransformation #digitaltransformationtutorial #businesstransformation


    CHAPTERS:

    00:00 - Intro

    01:25 - B2B Tech Marketing Overview

    03:38 - Digital Transformation Journey Assessment

    05:38 - Understanding the Infrastructure Layer for Marketers

    10:22 - Impact of AI on Infrastructure Layer

    13:45 - Leveraging AI for Marketing Strategies

    17:17 - Importance of Cyber Security in Marketing

    19:50 - Career Considerations for Tech Marketers

    24:00 - Industry Consolidation and Acquisitions Insights

    26:30 - Experience of Being Acquired

    28:20 - Common Blind Spots for B2B Marketers

    28:40 - Essential Needs for CMOs

    30:25 - Final Thoughts: Funny Story or Listener Advice

    See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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    34 mins
  • Joyce Kim | Report From the Front Lines of Cybersecurity & What It Means for Marketers | Zscaler
    Oct 22 2024

    A CMO Confidential Interview with Joyce Kim, CMO of cloud cybersecurity company Zscaler. In this highly informative and conversational interview, Joyce describes the ongoing race between companies and the innovative onslaught of bad actors, the concept of "Zero Trust," and how marketers can be good partners with their Chief Information Security Officers (CISOs). Key topics include: what to do if you have a breach; why marketers are often on the front lines of cyber; and questions she asks during the interview process to better understand the candidate's perspective on where marketing fits in a tech company. Also, tune in to hear why she always asks what everyone is wearing before an event.


    Avoid This Security Mistake: Insights from Top CMOs is a must-watch for marketers seeking to understand the evolving landscape of cybersecurity. Hosted by five-time CMO Mike Linton, this episode of CMO Confidential features Joyce Kim, CMO of Zscaler, a leader in cloud security. Tune in to hear Joyce's insights as she navigates the complexities of cybersecurity, from endpoint protection to zero trust architecture. Key topics include the growing threat of breaches, the role of AI in cyber defense, and the importance of maintaining consumer trust.


    Joyce Kim, with her extensive background at Google, Microsoft, and Zscaler, brings a wealth of knowledge on mitigating risks in a digital world. Learn how marketers can collaborate with IT to protect their organizations and explore best practices for managing breach responses. This episode offers invaluable perspectives on how to safeguard your company's assets while driving innovation.


    Subscribe to the CMO Confidential Newsletter for Exclusive Content and keep up with industry-leading insights. Stay connected with us on Spotify, Apple Podcasts, and more.


    #zerotrust #cloudsecurity #zerotrustsecurityposture #marketinginsights #customerjourney


    CHAPTERS:

    00:00 - Intro

    00:40 - Cybersecurity Strategies

    06:19 - Impact of Data Breaches

    08:14 - Good vs. Bad Actors in Cybersecurity

    11:58 - AI and Cybersecurity for Marketers

    12:25 - Marketing Best Practices

    17:20 - Consequences of Rogue Behavior

    19:30 - Response to Data Breaches

    22:35 - Marketing Security Solutions

    25:22 - Technology and Marketing Integration

    28:33 - Final Thoughts

    See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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    33 mins
  • The Digital Ad Industry is Built on the Wrong Principles & Other Things That Make You Go Hmmm
    Oct 15 2024

    A CMO Confidential Interview with Tom Goodwin, author, speaker, and former head of innovation at Publicis, Zenith and Havas. Tom makes the case that much of today's marketing spending is wasted on a "playbook of precision" where everything can be attributed and all customers can be micro-targeted. Key topics include: why branding in the AI Age is more important than ever; why claiming performance marketing success may not represent actual success; and his belief that advertising and brand building are slow and weak, but necessary for the long-term success of most businesses. Tune in to hear a Restoration Hardware case study and learn about Fredkin's Paradox and the Dopamine Culture.


    Discover the digital ad secrets that could be wasting 80% of your budget in this insightful episode of CMO Confidential, hosted by seasoned marketing executive Mike Linton. Tune in to hear from Tom Goodwin, a leader in innovation and change, known for his thought-provoking book "Digital Darwinism." Key topics include the pitfalls of digital advertising, the over-reliance on attribution, and the misunderstood role of AI in marketing. Tom shares his unique perspective on the industry's outdated principles and the need for a return to brand-building fundamentals. As the former Head of Innovation at Zenith and SVP of Strategy and Innovation at Havas, Tom's insights offer valuable lessons for CMOs and marketers navigating today's complex landscape. Don't miss the chance to learn how to optimize your marketing strategies effectively. Subscribe to the CMO Confidential Newsletter for exclusive content and stay updated with the latest marketing insights.


    #marketingagainstthegrain #affiliatemarketing #socialmediamarketing #mediabuying #marketinganalytics


    CHAPTERS:

    00:00 - Intro

    01:34 - AI in Marketing

    08:38 - Issues in Digital Advertising

    10:53 - Flaws in Marketing Principles

    14:30 - Restoration Hardware Case Study

    16:43 - Role of CMOs in Marketing

    19:30 - Understanding Slow and Weak Marketing

    22:40 - Importance of Good Writing Skills

    25:00 - The WASL Effect and Dopamine Culture

    31:00 - Tom’s Top Marketing Prediction

    32:40 - Final Thoughts and Questions

    34:35 - Outro

    See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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    35 mins
  • Scott Griffiths | Primer on the Marketing CFO - Why it Might Be Right for You | CMO Confidential
    Oct 8 2024

    A CMO Confidential Interview with Scott Griffiths, CFO of the Affiliati Network, formerly the Marketing CFO at Farmers and VP at Countrywide. Scott discusses how marketing and finance can get into a self fulfilling doom loop by avoiding hard discussions, what it takes to be a good Marketing CFO, and his belief that it is important to recognize the true leaders versus solid performers. Key topics include: how to manage your built in bias for certain marketing components, why Marketing CFO's need to be comfortable with ambiguity and "building a circumstantial case," and why teams shouldn't move levers independently. Listen in to hear a funny story about an Englishman at the Farmers Insurance Open.


    Step into the world of marketing and finance as we uncover "The Truth About Marketing & Finance: Inside the Drama" on CMO Confidential. Hosted by seasoned CMO Mike Linton, this episode delves into the dynamic intersection of marketing and finance. Join special guest Scott Griffiths, the trailblazing Marketing CFO at Farmers Insurance, as he shares insider insights on navigating the complexities of marketing strategy and financial accountability. Key topics include aligning marketing efforts with strategic goals, the art of saying 'no' with impact, and identifying what makes a team truly excel. Tune in to hear how Scott's journey from KPMG auditor to CFO has shaped his unique perspective on balancing creativity with data-driven decisions. Discover actionable advice for marketers and finance professionals alike, and learn how conflict, when managed well, can lead to superior outcomes. Subscribe to the CMO Confidential Newsletter for exclusive content and stay updated with the latest marketing insights.


    CHAPTERS:

    00:00 - Intro

    00:40 - What is a Marketing CFO

    04:24 - Aligning on Key Metrics

    09:28 - Improving Job Performance

    13:17 - Characteristics of a Bad Finance Person

    16:40 - Traits of a Poor Marketing Person

    20:32 - Resolving Conflict for Better Solutions

    28:54 - Tips for Finance Professionals

    31:07 - Final Question Insights

    33:50 - Outro

    See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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    35 mins
  • Seth Matlins |Why is Marketing in a Perpetual State of Chaos? | CMO Confidential | Forbes CMO Network
    Oct 1 2024

    A CMO Confidential Interview with Seth Matlins, Managing Director of the Forbes CMO Network, formerly Head of Cultural Strategy and Insights at Endeavor, Global CMO of Live Nation, President of Rock the Vote and Founder of CAA Marketing. Seth discusses why he thinks the media is overhyping the drama around the CMO position, the CEO misperception that they understand marketing because they have been marketed to, and the difference between "dull truths and exciting lies."

    Key topics include: how easy it is to be ignored when there is "no emotional response" to your marketing; how the Forbes Most Influential CMO list is compiled; and why basic marketing truths still matter. Tune in to hear his thoughts on retail advertising networks, Nike, and the cookie switcheroo.


    Unlock the secrets of the Chaos Era in marketing with the dynamic insights shared in "CMO Secrets: The Chaos Era Revealed." Join host Mike Linton, former CMO of Best Buy, eBay, and more, as he dives into a riveting conversation with Seth Matlin, Managing Director of the Forbes CMO Network. Key topics include the evolving state of marketing, the challenges facing Chief Marketing Officers today, and how to navigate the tumultuous landscape of advertising and brand strategy. Tune in to hear Seth's expert take on the influence of CEOs on marketing roles, the implications of digital transformation, and the critical balance between emotional and logical marketing strategies. This episode promises to equip you with actionable insights from industry leaders. Subscribe to the CMO Confidential Newsletter for exclusive content and stay ahead in the ever-changing world of marketing.


    CHAPTERS:

    00:00 - Intro

    00:40 - Chaos in Marketing: Understanding Constant Change

    06:19 - Overcoming Dullness: Solutions for Marketing Chaos

    14:47 - Forbes CMO List: Influential Leaders in Marketing

    20:02 - Current Marketing Chaos: Trends and Challenges

    24:03 - Nike: Marketing Strategies and Success

    27:30 - Final Advice for Marketers: Key Takeaways

    28:19 - Funniest Marketing Story: Insights and Humor

    31:27 - Outro

    See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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    32 mins
  • Matt Carey |Home Depot | The Marketing Interface With Tech, IT, AI and CX - An Acronym Feast! | CMO Confidential
    Sep 24 2024

    A CMO Confidential Interview with Matt Carey, EVP Customer Experience and CIO at Home Depot, formerly the SVP and CTO at both eBay and Wal-Mart. Matt discusses how the majority of customer experience is provided by tech, why you shouldn't buy "tech for tech's sake," and why marketers should always "know precisely what problem they want to solve" when interfacing with IT. Key topics include: why you should always have use cases for the MarTech stack; why microscopic measures are important; and practical step-by-step advice on AI - pro tip - don't start with "I want to apply AI!" Tune in to hear practical examples from Home Depot and Delta.


    Discover "The Untold Impact of AI on Customer Experience" as CMO Confidential dives into the intersection of marketing and technology. Hosted by Mike Linton, a five-time CMO with expertise from Best Buy, eBay, and more, this episode features guest Matt Carey, EVP of Customer Experience at Home Depot and former CTO at eBay and Walmart. Key topics include the integration of AI in enhancing customer interactions, the challenges of aligning company efficiency with customer satisfaction, and practical steps for marketers to effectively collaborate with IT teams. Tune in to hear Matt's insights on leveraging AI without overwhelming your customer base and the importance of specificity in problem-solving. Whether you're a marketing executive or an aspiring leader, this episode offers valuable lessons on navigating the evolving landscape of customer experience. Embrace the future of marketing with clarity and precision. Subscribe to the CMO Confidential Newsletter for Exclusive Content and stay ahead in the marketing world.


    CHAPTERS:

    00:00 - Introduction to Customer Experience

    00:40 - Matt Carey, EVP at Home Depot

    03:44 - Managing Data and Technology

    09:56 - Measuring Customer Experience

    14:05 - Artificial Intelligence in CX

    19:18 - Marketing Technology Stack

    22:45 - Collaborating with IT Teams

    27:17 - Final Thoughts and Questions

    27:54 - Expert Advice for Success

    28:39 - Conclusion and Outro

    See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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    29 mins
  • Michael Treff | CMO Confidential | Using AI for Anticipation vs. Reaction - An Agency Perspective
    Sep 17 2024

    A CMO Confidential Interview with Michael Treff, the CEO of Code + Theory, a growing 2000 person agency which combines engineers and creatives. Michael discusses how AI combines new factors and current data to anticipate consumer behavior, why AI represents "change management for humans," and how his agency is writing AI into job descriptions. Key topics include: why money saved with AI efficiency should be invested in customer innovation; how thinking B2B is different puts creativity in a box; and the difference between "structuring and using" data versus "collecting" data. Tune in to hear travel and publishing examples and a punk rock story about a band called Baby Teeth.


    Unlock the secrets to mastering AI in marketing with "Avoid AI Prediction Pitfalls: Anticipate Like a Pro." Tune in to hear the insights of Mike Linton, 5-time CMO and host of CMO Confidential, as he dives deep into the nuances of AI anticipation versus reaction. Joining him is Michael Treff, CEO of Code and Theory, an agency renowned for its innovative blend of creativity and technology. Key topics include the evolving role of AI in predicting consumer behavior, the difference between prediction and anticipation, and how businesses can leverage AI to create unique customer experiences. Michael shares valuable insights from his extensive experience with tech, financial services, and e-commerce clients. Discover how to transform AI from a tool for efficiency to a creative enabler in your marketing strategies. Don't miss out on this opportunity to elevate your understanding of AI's potential in business. Subscribe to the CMO Confidential Newsletter for exclusive content and stay informed on the latest marketing trends.


    CHAPTERS:

    00:00 - Intro

    01:42 - Anticipation vs Reaction

    07:55 - Anticipation in Travel

    14:00 - Historical Example of Anticipation

    16:25 - Marketers' Perspective on Anticipation

    16:40 - Actionable Strategies for Marketers

    19:55 - Getting Started with AI

    24:33 - AI Applications in B2B Marketing

    28:33 - Punk Rock Influence

    30:11 - Final Question

    31:32 - Outro

    See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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    32 mins