• Differentiation and Recurring Revenue in the Construction Industry - An Interview with Lance Cayko
    Nov 1 2023

    In this episode, we speak with Lance Cayko, co-founder of design/build firm f9 Productions, about strategies for growth and value creation in the construction industry.

    Topics Covered:

    Lance's background and journey into architecture, construction, and real estate development

    Creating consistent customer satisfaction and managing quality control

    The challenges of brand differentiation in a competitive industry

    Exploring recurring revenue models and diversification strategies

    Leveraging technology trends like automation and prefabrication

    Insights on the evolution of the construction industry

    Links:

    - https://virtualstrategysprint.com/

    -https://infhorizons.com/podcast/

    - f9 Productions company website: https://f9productions.com

    - Lance Cayko's LinkedIn profile: https://www.linkedin.com/in/lance-cayko-1227031a


    Connect with Lance:

    Email: lance@f9productions.com


    Let us know what you thought of this episode, and send your questions for future guests to info@infhorizons.com.

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    39 mins
  • Evaluating a Remote Executive Assistance Company with Valerie Trapunsky
    Aug 23 2023

    Valerie is a former A-list personal assistant and Chief of Staff, current founder and CEO of ChatterBoss, the first and only remote executive assistant service of its kind. Her mission is to guide entrepreneurs to building friction-less teams using a human-centric approach. She joins Nana on Build Value By Choice to discuss her company and what it can do for business owners. 

    KEY TAKEAWAYS

    • ChatterBoss is the brainchild of Valerie Trapunsky, who founded the company in 2017 after a decade spent working as a top-level assistant for A-list celebrities and as the Chief of Staff for high-net-worth individuals and CEOs. During that time, Valerie developed a passion for effective problem-solving, and became committed to bringing the same level of excellent service to solo entrepreneurs and small business owners.
    • Valerie’s problem-solving skills and genuine love of people are the foundation of everything at ChatterBoss. They solve customer needs through a combination of intelligent technology, intelligent systems, and most importantly, intelligent people. Together, the whole team has built a product that clients can trust to deliver personalized, reliable, and thoughtful service.
    • Your dedicated assistant will be in the same country as you, this has nothing to do with education or quality. This is because it makes the process easier with day to day things someone in your country would know. For example in the US someone would know what the DMV is, but someone in France may not.
    • The most effective advice Valerie has is to give yourself grace and start slow. You’re not going to become a master delegator overnight even if you come from a corporate structure. Work at delegating over time and giving up that control we all feel we need to have.

    BEST MOMENTS

    ‘I was supporting these really powerful people who utilize assistants in ways I never imagined’

    ‘Customization is the foundation of what we’re built on’

    ‘We have a goal to scale and be the top executive assistant company in the US’

     

    EPISODE RESOURCES  

    • Valerie Trapunsky | LinkedIn
    • ChatterBoss

    VALUABLE RESOURCES

    • Infinite Horizons Free Webinar
    • Productize ebook
    • Leave your comments on the show's facebook community page: https://www.facebook.com/Buildvaluebychoice
    • Get your free valuation here: https://bit.ly/get-free-valuation
    • Podcast website: https://infhorizons.com/podcast/

    ABOUT THE HOST

    Nana Bonsu:

    “I am an entrepreneur and ex-Corporate Executive who's applying his experience and knowledge from working in various ways to pursue my passion of helping small business owners increase their choices in life by leveraging my knowledge and experience, their employees, systems and money. I help small business owners transform their business and increase value through action-oriented education and implementation of strategies and tactics to make their business sellable even if they are not planning on selling. Known for establishing an environment for personal growth and development. My multicultural background equips me with the intuitive understanding of different cultures and how they impact business owners.”

    infhorizons.com

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    30 mins
  • The Gift of Pain with Tony Kitchens: The Inspiring Story of The Highs and Lows of a 30-Year Business Career
    Aug 9 2023

    Tony Kitchens is our guest today. He's a speaker, author, and entrepreneur who believes in transforming fear and pain into fuel for an amazing life. With the book "The Gift of Pain," Tony inspires as an entrepreneur and philanthropist. His companies have generated over $100 million in revenue and serviced multinational corporations worldwide. He's on a mission to share his wisdom globally.

    KEY TAKEAWAYS

    • The Gift of Pain is a story of entrepreneurship, mental toughness, and above all the power of charting a path of your own choosing in life. It will teach you how to find the courage and strength to reach for your dreams.
    • One of the lessons Tony learned from the global pandemic was to plan as much as you can but be open to changing those plans when the situation changes. You can’t allow yourself to be defeated when you face challenges, you have to rise and overcome them. 
    • Through Tony’s philanthropic work he and his family helped put 37 Kenyan children who had never had any education before through school. They even built water systems and an entire technology center at a school there. Thanks to Tony the students had access to laptops for the first time and the local community could use them as well. 
    • The 5 key takeaways Tony wants you to take from his story are: 1. Build your mindset. Don’t give your mind the opportunity to talk you out of your dreams. 2. Have faith. The biggest rewards come after the biggest leaps of faith. 3. Face the pain. Embrace adversity and challenge as opportunities to dig deeper and grow more. 4. Channel your strength. Learn to draw on past pleasure and pain to move through life. 5. Cultivate the future. You never know when the seeds you plant will grow, so tend carefully.

    BEST MOMENTS
    ‘Closing a business is way more difficult than starting one’
    ‘I wanted other people to see tough situations and how the pain can propel us’
    ‘Never in your business plans did you ever see a situation where global trade would stop’
    ‘What can you do for others outside of your space’
    ‘It’s not about them as business owners, it’s about what they can do to serve the greater good’

    EPISODE RESOURCES 

    • Experiences he shares in his book entitled “The Gift of Pain” available at www.giftofpainbook.com
    • Life and Business Strategies, available at https://www.tonyrkitchens.com/programs
    • Motivational Speaking events, inquire at https://www.tonyrkitchens.com/book-tony-to-speak
    • Online Business Courses, available at https://academy.tonyrkitchens.com/how-to-win-in-business
    • Youtube Channel: youtube.com/@tonykitchens
    • LinkedIn: https://www.linkedin.com/in/tony-r-kitchens-466778209/

    VALUABLE RESOURCES

    • Infinite Horizons Free Webinar
    • Productize ebook
    • Leave your comments on the show's facebook community page: https://www.facebook.com/Buildvaluebychoice
    • Get your free valuation here:
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    28 mins
  • Dealing With And Preventing Business Owner Burnout
    Jul 26 2023

    We have a special guest today who is going to be talking about business owner burnout: how do we recognize the signs, how to prevent it, and what strategies we can use to deal with it if, and when it occurs. Our guest today is Michael D. Leavitt . Michael is the founder and chief burnout officer of the Breakfast Leadership Network, which is a San Diego and Toronto-based burnout consultant firm.

    KEY TAKEAWAYS

    • As business owners, especially when starting out, we often find ourselves juggling multiple roles, from bookkeeper to janitor to CEO and everything in between. This can consume a lot of time, and if we neglect self-care, monitor our energy levels, and ensure sufficient rest, it can eventually catch up to us. Balancing these responsibilities while prioritizing our well-being is crucial to sustainably building a successful business.
    • Effective delegation is vital for business owners. By entrusting routine tasks and responsibilities to skilled workers or team members, owners can focus on strategic decision-making, client relationships, and leadership. Embracing delegation maximizes productivity and leadership impact, leading to greater overall success for the business and vital time for yourself. 
    • If the numbers on your screen are literally moving around, it's a sign that you need to shut the laptop down and take a break. The work you're doing in that state won't be productive or beneficial. Is the toll on your health and well-being worth it? While striving for business success is essential, it should not come at the expense of your health and happiness. 
    • Good nutrition is key for sustained focus and alertness at work. A balanced diet supports brain function, concentration, and mental clarity, leading to improved productivity and overall well-being. Staying hydrated is also essential for cognitive function and preventing fatigue. Prioritize nutrition for optimal work performance.

    BEST MOMENTS
    ‘I was guilty of not being good at delegation because I was afraid I’d burnout my employees’
    ‘The damage we do today gets piled on top of the damage we do tomorrow and the next day’
    ‘If the things that normally interest you are not interesting anymore, that’s a good warning sign’
    ‘In an 8 hour day the actual productivity of a worker is 4 hours’

    EPISODE RESOURCES
    LinkedIn: https://linkedin.com/in/MichaelDLevitt
    Twitter: https://twitter.com/bfastleadership
    Instagram: https://www.instagram.com/bfastleadership/
    YouTube: youtube.com/@breakfastleadership
    Blog: https://BreakfastLeadership.com/blog
    Interviews: https://BreakfastLeadership.com/media
    Podcast: https://open.spotify.com/show/4fJZLyoYQ82T3DR4OPqRIb
    Patreon: https://www.patreon.com/bfastleadership
    Books: Burnout Proof: https://amzn.to/37prw48
    369 Days: How To Survive A Year of Worst-Case Scenarios: https://amzn.to/38Zd807
    Burnout: How You Entered The Path To Burnout: https://amzn.to/2GQWFyZ
    SpeakerHub:

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    36 mins
  • A Happy and Healthy CEO Means a Happy Team and Happy Customers: Anne Hill’s Journey to Empowering CEOs to Create Thriving Agencies
    Jul 12 2023

    Today’s guest is Anne Hill, creator of Hilltop Virtual Solutions. Anne and host Nana Bonsu will be discussing business operations. We will explore how business owners can thrive by leveraging their zone of genius, optimizing assistance processes, conducting data analysis, managing teams, and improving overall business owner health. Join us as Anne shares her expertise and insights on these important topics.

    KEY TAKEAWAYS

    • After suffering from burnout, Anne took her experience building processes, teams and businesses in the healthcare space and started her own business. While Anne started as a Physical Therapist and Rehab Manager, she now spends her days rehabbing and restoring businesses. 
    • In the medical world it's easy to see if you’re healthy or if you’re sick, whereas in the business world you can’t necessarily see if your company is healthy or if there is something wrong. There’s no set guide to what a successful business is. 
    • To run a healthy business you need to be healthy yourself as the business owner. We see so many business owners work constantly, continuously trying to grow, and try to wear too many hats at once. We need to learn to let go of some control to allow ourselves that space to take care of our own personal needs. 
    • As your business grows you need to keep track of how your increasing team size will affect your profits. What is the breaking point where the cost of hiring more staff will overtake the growth in your business financially. 
    • When hiring you need to have a clear understanding of what specific role they are there to do and how it will compliment your zone of genius. To avoid a revolving door in your hiring, you need to find someone who fits in with your business culture and values so they’ll be there for the long haul. 
    • Anne’s key piece of information for growing your business is having that foundational structure in place so that when you are building and growing, not everything revolves around you as a business owner doing it yourself. 

    BEST MOMENTS
    ‘It took me a while to notice everything I did as a rehab manager correlates to what small businesses need’
    ‘There needs to be a line of when is business time and when is personal time’
    ‘When the business owner is taking care of themselves the better shape the business is in’
    ‘It’s all in looking at the data and the metrics’

    EPISODE RESOURCES
    Hilltop Operations + Consulting

    VALUABLE RESOURCES
    Infinite Horizons Free Webinar
    Productize ebook
    Leave your comments on the show's facebook community page: https://www.facebook.com/Buildvaluebychoice
    Get your free valuation here: https://bit.ly/get-free-valuation
    Podcast website: https://infhorizons.com/podcast/
    Don’t forget to subscribe to the podcast and share it.

    ABOUT THE GUEST
    Anne Hill has had the desire to help others for as long as she can remember. She spent over 15 years in the Physical Therapy field, where she thrived at managing the operations side of the business, along with supporting multiple other rehabilitation managers in the area. Anne went on to create Hilltop Virtual Solutions, an agency dedicated to fine tuning...

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    18 mins
  • Looking at Your Business From the Perspective of a Manufacturing Business Broker & Ex-Business Owner
    Jun 28 2023

    Chris Fagnant joins Nana Bonsu on this episode of Build Value By Choice to discuss making your business more sellable, specifically in the manufacturing industry. As a broker and ex-business owner in the manufacturing industry, he’s the perfect person to advise and guide you through making your business more attractive to buyers.

     

    KEY TAKEAWAYS

     

    • The key factors that determine the value of a manufacturing business are people, productivity, execution, and cashflow. Much like any other business, potential buyers will want to see proof of healthy and sustainable cash flow. They will also want to see that the supply chain you’re a part of works and if you control your own product lines.
    • It can take at least 3 years to correctly prepare your business for sale, even from the day you buy or start the company, you should be working out your exit strategy. If you run your business in a way where it can operate without you, then you’re on the right path to preparing your business for sale.
    • There are personal expenses for business owners that get wrapped up in the company books. These minor expenses should be worked out of our books because when your business is being appraised they want the true business expenses, they want to see how it will look when they run it and not have to work out what it looks like without you.
    • The number one mistake business owners have when selling their business is understanding how their business is valued. Top line revenue is not the main driver and when it comes to your specific IP, 99% of the time is not the reason someone wants to buy you.
    • If you’re looking at building the value of your business for the next 3 to 5 years, look at the suppliers you have, are they the right suppliers or are there better ones out there. You need to foster those relationships with regular lines of communication and even paying a day early will put you top of their list of people they like to work with.
    • SDE = Seller's Discretionary Earnings.
    • EBITDA = Earnings Before Interest, Taxes, Depreciation, and Amortization.

     

    BEST MOMENTS

     

    ‘It was an opportunity to put a lifetime's worth of experience in manufacturing to work for others’

    ‘The outcome of that was a 95% reduction in demand from our largest customer, so we had to pivot’

    ‘We leveraged relationships with the right people to ensure we had advocates for our business’

    ‘You don’t sell a business and get a check the next week’

    ‘Only 30% of businesses successfully transfer for the 1st generation to the next’

     

    EPISODE RESOURCES

     

    https://www.fbb.com/

    chris@fbb.com

    https://www.linkedin.com/in/christopherfagnant/

     

    VALUABLE RESOURCES

     

    Productize ebook

    Leave your comments on the show's facebook community page: https://www.facebook.com/Buildvaluebychoice

    Get your free valuation here: https://bit.ly/get-free-valuation

    Podcast website: https://infhorizons.com/podcast/

    Don’t forget to subscribe to the podcast and share it.

     

    ABOUT THE GUEST

    Chris’ role as a business broker is born out of a lifetime of experience living and working in family-owned businesses. He grew up in the heat seal lidding business. Initially, Chris pursued more corporate opportunities and...

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    48 mins
  • Overcoming Information Overload For Business Decision Makers
    Jun 14 2023

    Today we’re going to be talking about information overload. How do we prevent information overload for business decision makers and how do we overcome those problems when they do occur? To answer this, Nana is joined on Build Value By Choice by Jonathan McPike, co-founder of Haven, a one-stop-shop app for small businesses.

    KEY TAKEAWAYS

    • Small businesses are the backbone of our economy and the foundation of their communities. When a small business fails, the ripple effects hurt a lot of people. Haven is about supporting the small businesses that support all of us.
    • Software is designed with large organizations in mind, and that creates a lot of headaches for small businesses. Co-Founders Luke Mongin and Jonathan McPike believed that small businesses deserved tools that were right-sized for them.
    • Whatever information we need, we can get. But we forget that not all information is equally as important. So when we’re looking at information to make decisions, we’re often overloaded with information. Instead we need the relevant information available in one simple easy to use place. 
    • By enabling systems to communicate and share information, businesses can eliminate manual tasks and allow data that would need to be manually input several times to be shared between systems.

    BEST MOMENTS
    ‘A lot of times if you’re a small business, you might be using software designed for larger companies’
    ‘You need tools that are the right size for the job’
    ‘You want all those core tools in one place and you want them speaking to each other’
    ‘Most normal users will say this is too complicated and hard to use’

    EPISODE RESOURCES
    https://www.withhaven.com/
    https://www.linkedin.com/in/jonathanmcpike/

    VALUABLE RESOURCES

    Productize ebook
    Leave your comments on the show's Facebook community page: https://www.facebook.com/Buildvaluebychoice
    Get your free valuation here: https://bit.ly/get-free-valuation
    Podcast website: https://infhorizons.com/podcast/
    Don’t forget to subscribe to the podcast and share it.

    ABOUT THE GUEST
    Jonathan McPike is a co-founder of Haven, a one-stop-shop app for small businesses. He is a recovering lawyer with over a decade of experience in business and corporate law. While representing investment fund sponsors, he has formed private equity, venture capital, real estate, and hedge funds ranging from $1 million to over $1 billion in capital commitments before deciding to move into the small business space. Jonathan holds an MBA from the University of Notre Dame Mendoza College of Business and a J.D. from the Indiana University Maurer School of Law--Bloomington.

    PODCAST DESCRIPTION
    Hosted by Nana Bonsu of Infinite Horizons, this show aims to serve small business owners who want to grow their businesses while reducing their own personal involvement. We do this through a combination of interviews with industry leaders, and host presentations. We are certified value builder advisors and leverage a statistically proven methodology to help clients such as you scale

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    14 mins
  • Build Your Dream Team and Change Behavior With Strategy X: The Global SaaS Platform For Consistently Achieving Results
    May 31 2023

    Brett Quinn and Brian Marshall, Co-Founders of Strategy X SaaS platform join Nana today on Build Value By Choice to discuss the topic of building your dream team and changing human behavior with Strategy X. Listen in to find out how this platform can help businesses create high performance teams and create growth and alignment in their organizations.

    KEY TAKEAWAYS

    • Strategy X is a global Software as a Service (SaaS) platform designed to help individuals, leaders,  or businesses consistently achieve desired outcomes or results. This platform provides tools, methodologies, and resources to support strategic planning, goal setting, performance tracking, and execution of strategies. It aims to streamline and optimize the process of achieving desired outcomes across various industries and sectors.
    • The big firms can afford expensive management consultants that cost hundreds of thousands of dollars, but with Strategy X you as a smaller business can help level the playing field.
    • Processes typically fail between events, not at the start or at the end. With Strategy X they use AI and automation to help ensure that these vital steps don’t fail halfway through. 
    • Your entire strategy on the Strategy X platform is all on one page, as is all of the data used to measure and monitor that strategy. This allows you to use that real time data to make faster and better decisions in a much easier and more efficient way. 
    • When communication is spread over multiple platforms, it becomes difficult and time consuming to collate all that information together and make an informed decision. Strategy X allows you to keep all your communications in one place which streamlines the whole process. 

    BEST MOMENTS
    ‘We needed to help leaders and managers succeed’
    ‘The failure taught me more than the successes did’
    ‘75% of strategic plans never get implemented, how frustrating must that be’
    ‘Waiting a whole quarter to plan is far too long, it needs to be dynamic’

    EPISODE RESOURCES
    https://www.strategyexe.com/
    https://www.linkedin.com/in/sxstrategy/
    https://www.linkedin.com/in/brianmarshall/

    VALUABLE RESOURCES
    Productize ebook
    Leave your comments on the show's facebook community page: https://www.facebook.com/Buildvaluebychoice
    Get your free valuation here: https://bit.ly/get-free-valuation
    Podcast website: https://infhorizons.com/podcast/
    Don’t forget to subscribe to the podcast and share it.

    ABOUT THE GUESTS
    Brett Quinn, Founder and Chief Executive Officer of Strategy X, applies expert knowledge, industry experience, and relentless energy to solving one of the biggest challenges in business; building high-performing teams that consistently deliver world-class results. The way he does it is what sets him apart. Brett has refined the process and developed a technology platform to fulfill the promise of business operating excellence in a way that’s affordable, automated, and sustainable.
    S.A.M the StrategyX Automated Manager (www.strategyexe.com) takes proven strategy execution principles, aligns them with your specific...

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    35 mins