Blazing Business Trails

By: Salesforce
  • Summary

  • The business of being a business isn't easy. Often, companies need professional, legal, real estate, recruitment and education services to navigate challenges. This series delves into the challenges and opportunities faced by the companies providing those business services. Hosts Sarah Paul (Senior Campaigns Manager for Business Services) and Kulvinder Hari (Senior Director, Solution Engineering) are joined by industry analysts and experts.
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Episodes
  • Recruiting and the 'war on talent'
    Jan 14 2022

    The ‘war on talent’ has become one of the hottest topics in the world of recruitment. What is it? And how can organisations ensure they’re recruiting, and retaining the brightest and best in the market?

    In this episode Kulvinder and Sarah are joined by guests Ed Hurrell, Commercial Account Executive at Salesforce and Graham Halewood, Chief Operations Officer at BMS Performance, to discuss how to attract, recruit, and retain the best candidates in the market.

    Read more about how BMS are using Salesforce to provide a great service and great results for clients and candidates here.

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    28 mins
  • Call centres: answering the digital challenge
    Dec 10 2021

    Is it time to rethink the contact centre? This episode asks what the future of business services call centres looks like, and how companies can better support staff and customers while hybrid working.

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    29 mins
  • Disruption and innovation in professional services
    Dec 10 2021

    It's all change for professional services firms. Join part two of this episode as we uncover the challenges facing competitiveness and client relationships in the era of technology disruption.

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    28 mins

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