Awkward Silence

By: Ashley Steiner and Ed Gonzales
  • Summary

  • Welcome to Awkward Silence, where your hosts, Ashley Steiner and Ed Gonzales, dive deep into the world of Microsoft technologies. Focusing on the Power Platform, Dynamics 365 and Microsoft Business Applications, this podcast is your go-to source for all things tech. From the latest updates in business applications to valuable lessons learned in the field, Ashley and Ed cover it all. Tune in for insightful discussions, expert opinions, and sometimes, just a bit of awkward silences as they explore the ever-evolving landscape of Microsoft technologies.
    Ashley Steiner and Ed Gonzales
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Episodes
  • A Dive into Power Platform and Agile Practices
    Oct 4 2024

    Join us as we dive into questions from Ashley’s session from Power Platform Community Conference that she presented with Neil Benson entitled From Backlog to Brilliant: Transform Your Power Platform Development. The questions allow Ashley and Ed to discuss key insights on Agile methodologies. We explore how Copilot and generative AI can streamline workflow and backlog management, offering practical advice for handling multiple projects in Azure DevOps. Learn how to foster innovation while balancing governance in the Power Platform with the COE Starter Kit. Additionally, discover the best practices for developer specialization and hear humorous anecdotes about tech terminology. This episode is packed with valuable tips and witty banter, perfect for tech enthusiasts and professionals navigating the evolving tech landscape.

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    31 mins
  • Conquering CRM Resistance: Real Talk on User Adoption
    Sep 10 2024

    Join Microsoft Business Applications MVPs Ed Gonzales and Ashley Steiner in a candid discussion about user adoption in CRM implementations. They share insights from their experiences, including the difficulties of getting sales teams to embrace new systems, strategies for improving user adoption, and the value of empathy in the process. Listen in for real-world examples, humorous anecdotes, and practical advice on navigating the complexities of CRM user adoption.

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    23 mins
  • Marketing Evolution: Features and What’s Coming Next
    Aug 30 2024

    In this episode, join us as we discuss advanced CRM marketing features beyond Microsoft's Copilot. We dive into email management tools, including personalization options and GDPR compliance, and touch upon upcoming exciting innovations aimed at enhancing marketing strategies. We also provide insights into how behavioral data can be leveraged for targeted marketing and the importance of data cleanliness. Along the way, we explore the potential integration challenges between marketing and sales teams, making this episode a must-watch for marketing professionals looking to stay ahead of the curve.

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    23 mins

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