Episodes

  • Make Your Customers the Hero

    Make Your Customers the Hero
    Oct 4 2022

    Make your customers the hero of your social media journey, not yourself!
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    13 mins
  • Algorithms Favor the Bold

    Algorithms Favor the Bold
    Sep 20 2022

    Algorithms favor the bold! Minimize social media platforms, but maximize their latest features in a way that works for you!
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    14 mins
  • We Don't Do Business with Professions, We Do Business with Professionals

    We Don't Do Business with Professions, We Do Business with Professionals
    Sep 6 2022

    We Don't Do Business with Professions, We Do Business with Professionals
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    12 mins
  • Never Let a Verbal Testimonial Go Unpublished

    Never Let a Verbal Testimonial Go Unpublished
    Jun 7 2022
    Social Media Mantra: Be proactive in getting positive reviews 

    We focus so much on what we should post on social. In this episode we want you to flip that on its head and think about how you can get your customers to post more about YOU on social. 

    As you have heard us say before people are more motivated when they are unhappy than when they are happy. We have to not only motivate them when they are happy, but as a business have a process in place to collect those reviews and make sure everyone on our team knows exactly what to do with a happy customer    If someone says something kind, get it published in some form or fashion!
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    18 mins
  • If Social is Part of Your Marketing Strategy, You Have to Pay to Play

    If Social is Part of Your Marketing Strategy, You Have to Pay to Play
    May 10 2022

    Gone are the days where businesses can market themselves on social media without an ad budget. So how much should a business spend on social advertising? Where exactly should those dollars go? What are reasonable expectations when it comes to results? These questions and more are answered on this episode of Authentically Social! 
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    24 mins
  • Protecting Your Brand from the Dreaded Keyboard Warriors!

    Protecting Your Brand from the Dreaded Keyboard Warriors!
    Apr 26 2022
    How to respond to negativity, turn a critic into a champion, and be proactive in getting positive reviews.
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    15 mins
  • Are you down with O.P.P. (Other People's POSTS!)?

    Are you down with O.P.P. (Other People's POSTS!)?
    Apr 14 2022

    Doing this for 15-minutes a day will be a game changer for your overall social media results.
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    13 mins
  • Talk More About your Baristas, Less About your Coffee

    Talk More About your Baristas, Less About your Coffee
    Mar 31 2022
    • Social Media Mantra: Humanize your Brand by Highlighting your People. 

    •  

      No matter the platform, this is social media...the key word being ‘Social’. People are usually here for a break, to relax or kill time. They like to engage with posts that evoke some kind of emotion. And, people (along with cats and dogs) tend to trigger that emotion more than objects. 

      People want to be connected to the company or individual, not just simply a patron. That want to know about your culture, values and other shared common interests. They want to feel connected to the people and brands they support. 


      So, pull back the curtain, and show the people behind your brand. Your product or service may get us in the door, but a positive relationship with your people will keep us coming back!
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    13 mins