Aged Care Cleaning Services FAQ

What types of aged care facilities does SCS Group service?

SCS Group has experience cleaning a wide range of aged care facilities. This includes smaller residential assisted living facilities with 10-15 beds as well as large lifestyle villages with up to 200 beds.

Why is hygiene so important in aged care facilities?

Maintaining high levels of hygiene is crucial in aged care facilities to prevent the spread of infection and ensure the health and safety of residents.

What makes SCS Group's approach to aged care cleaning unique?

SCS Group utilizes a "smarter approach" which involves a unique client portal that offers real-time tracking, reporting, and direct communication with a dedicated account manager. This ensures transparency, accountability, and consistency in their service delivery.

What kind of technology and equipment does SCS Group use?

SCS Group invests in innovative cleaning technologies, such as i-mop technology and driverless scrubbers, to provide efficient and effective cleaning services. They also provide their staff with comprehensive training to ensure they are equipped to use this equipment correctly.

Does SCS Group offer any specialized cleaning services for aged care facilities?

Yes, in addition to general cleaning, SCS Group offers a range of specialized services tailored for aged care facilities. These include window cleaning, strip and sealing of floors, deep cleaning, steam cleaning, scrubbing, and builders cleaning.

Does SCS Group offer cleaning supplies?

Yes, SCS Group offers a comprehensive range of consumable cleaning supplies to meet the needs of their clients.

What is SCS Group's customer retention rate?

SCS Group boasts a high customer retention rate of 98.5%. This is attributed to their commitment to providing high-quality, reliable services and building strong, long-lasting relationships with their clients.

Is SCS Group involved in any community initiatives?

Yes, SCS Group is actively involved in sponsoring and supporting several good causes in Australia. These include Tenpin Bowling Australia, Melbourne Legacy (supporting veterans' families), and Disability Sport & Recreation in Victoria.

SCS Group
SCS Group offers a comprehensive range of services

• Accommodation & Hotel Cleaning
• Office Cleaning
• Aged Care Cleaning
• Child Care & School Cleaning
• Stadium, Complexes & Event Cleaning
• Health & Fitness Cleaning
• Government & Council / Nonprofit Organisations Cleaning
• Hospitality / Restaurants Cleaning
• Industrial Cleaning
• Medical Cleaning
• Retail Cleaning
• Transport & Logistic Cleaning