“Imagine if Amazon was inefficient,” says Garrett Delph, Founder and CEO of Clarity Ops.

An inefficient Amazon would never reign in the very area that allowed it to disrupt the marketplace–that is, rapid, low-cost product delivery.

Operational inefficiencies are organizational kryptonite, says Delph in this conversation with Daniel and Peter. Garrett Delph is a serial entrepreneur who has founded three businesses, collectively generating over $40 million in revenue. Today, Garrett is an operating partner to business executive leadership in need of transformative solutions that extend business lifetime value, increase company profits, and improve employee well-being.

Tune in to learn:

• How the four types of leaders contribute to operational success
• The most underrated tool to build a lasting business
• What Formula 1, icebergs, and architecture have to do with operational success

With wit, insight, and clear analogies, Garrett shares his own journeys and lessons learned and offers clarity for business leaders caught in operational chaos.

In this episode:

1:35 – Introduction: Garrett Delph

2:40 – Topic: Achieving Operational Success as a Leader

6:40 – The Dangers of Inefficiencies

13:10 – Sea of Chaos?

18:10 – Architecting Order

22:06 – The QuadCore Management Framework

31:26 – Lightning Round

Clarity Ops Website

Garrett Delph LinkedIn

Formula 1: Drive to Survive

Stewart Leadership Insights and Resources:

• Start Training on These 6 Essential Skills for Managers
• The 7 Critical Vital Signs of Organizational Health
• How to Identify and Develop a Core Process
• Taking a SPIN: A Simple Way to Serve Your Customers Better
• 5 Questions to Help With Your Process Flow Analysis
• 6 Ways to Drive Employee Retention

If you liked this episode, please share it with a friend or colleague, or, better yet, leave a review to help other listeners find our show, and remember to subscribe so you never miss an episode.

For more great content or to learn about how Stewart Leadership can help you grow your ability to lead effectively, please visit stewartleadership.com and follow us on LinkedIn, Instagram, and YouTube.