• AI Unveiled

  • By: Next47
  • Podcast

AI Unveiled

By: Next47
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  • Summary

  • Artificial intelligence is leading every company to reinvent itself. With innovation at every turn, organizations and consumers alike are imagining what’s around the corner. Will AI-first startups be able to leapfrog the incumbents? Or will those incumbents leverage their scale to rapidly infuse AI into their offerings? These are just some of the questions answered in Next47's new podcast: AI Unveiled. Hosted by Gaurav Kotak, Partner at Next47, AI Unveiled brings you the founders and tech leaders using AI to shape their industries and products. We delve into every aspect of the future of AI in SaaS—from technology, safety, and ethics, to business models, funding, and regulations. If you are serious about the future of SaaS, AI Unveiled is for you. At Next47, we partner with founders boldly building products that power the world. Learn more at Next47.com.
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Economics Management
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Episodes
  • AI's Role in Audio Storytelling with Dimitris Nikolaou, Co-Founder, Wondercraft

    AI's Role in Audio Storytelling with Dimitris Nikolaou, Co-Founder, Wondercraft
    Jan 30 2025
    In this episode of AI Unveiled, I speak with Dimitris Nikolaou, Co-Founder and CEO of Wondercraft, an AI-powered platform enabling creators to effortlessly produce podcasts, audiobooks, ads, and more using synthetic voices. The episode explores the founding journey of Wondercraft, from Dimitris’s experience at Palantir to the decision to build a company before having a specific idea in mind. Dimitris shares how Wondercraft started as a simple experiment and grew into a leading platform empowering creators with user-friendly tools and hyper-realistic voice technology. Dimitris explains how Wondercraft leverages foundational models like OpenAI, Google, and ElevenLabs while developing proprietary tech to offer advanced customization for voice content. With features like emotion adjustments, accent changes, and "director mode," Wondercraft has unlocked new possibilities for creators to deliver impactful and engaging audio content. The conversation dives into AI’s transformative role in creative media, covering topics like how AI simplifies podcast production, enabling niche creators to engage their audiences through audio. We also cover the growing demand for personalized audio ads and Wondercraft’s ability to produce hundreds of tailored variations efficiently. He also dives into some innovative use cases, like AI-powered meditations and revision podcasts for students, as well as how they capitalized on the momentum of NotebookLM voice overview by offering additional controls. Dimitris also offers insights into Wondercraft’s growth strategy, from leveraging SEO to building a thriving user community. He discusses the company’s 2025 roadmap, which includes groundbreaking features like video creation, collaborative tools inspired by Canva and Notion, and celebrity voice integrations. Finally, Dimitris shares his perspective on building a mission-driven company, highlighting the importance of empowering human creativity while leveraging AI’s potential. I hope you enjoy this episode! Timestamps: *04:40 - The founders journey from Palantir to Wondercraft *09:20 - AI’s influence on traditional media and entertainment *15:35 - Shifting podcasts from human hosts to AI ones *19:17 - Personalization in AI audio *37:27 - Scaling to over 200,000 users At Next47, we partner with founders boldly building products that power the world. Learn more at Next47.com
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    44 mins
  • Why Voice AI is the Ultimate Tool for Modern Enterprises with Jean-Louis Quéguiner, Founder & CEO, Gladia

    Why Voice AI is the Ultimate Tool for Modern Enterprises with Jean-Louis Quéguiner, Founder & CEO, Gladia
    Jan 14 2025
    In this episode of AI Unveiled, I sit down with Jean-Louis Quéguiner, Founder and CEO of Gladia, a cutting-edge audio infrastructure platform powering voice-first applications. Gladia’s mission? To make voice the ultimate interface for human and machine interactions, starting with state-of-the-art transcription. Jean-Louis shares his journey from leading AI and big data infrastructure at OVHcloud to launching Gladia, and how the company pivoted from offering 500 APIs to focusing exclusively on voice solutions. He dives into the challenges of building and maintaining real-time voice infrastructure and tackling hallucinations in speech-to-text. Gladia doesn’t do pre-training and instead fine-tunes foundational models. We discuss risk of commoditization as multimodal models mature and how Gladia is able to differentiate by ingesting and modeling their customer’s specific business context and data. The conversation explores AI's impact on industries like healthcare, education, and law, as well as the future of real-time transcription and multimodal AI. Jean-Louis also provides insights into the importance of customer intimacy, how Gladia competes with hyperscalers, and why a long-term focus on real-world business problems is more important than chasing hype. Tune in to learn how Gladia is redefining voice as the interface of the future and what it takes to build a high-impact AI infrastructure company. Enjoy! ------ Timestamps: *5:03 - What should come first: product or customer development? *9:37 - Industries that will be most impacted by voice AI *14:08 - Tackling hallucination * 39:36 - The impact of multimodal AI * 44:30- How AI founders can stay ahead of trends ----- At Next47, we partner with founders boldly building products that power the world. Learn more at Next47.com
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    47 mins
  • AI Agents are Taking Over Call Centers with Alex Levin, Co-Founder & CEO, Regal

    AI Agents are Taking Over Call Centers with Alex Levin, Co-Founder & CEO, Regal
    Dec 17 2024
    In this episode, I sit down with Alex Levin, Co-Founder and CEO of Regal, a platform that is disrupting the contact center industry with AI-powered agents. Our conversation unpacks the transformative potential of AI agents in reshaping how businesses interact with their customers. Alex explains why traditional models of minimizing customer interactions are failing and how Regal enables companies to drive growth by offering scalable, high-touch experiences. He shares his bold prediction that 90% of customer interactions will be handled by AI agents in the near future, so we discuss implications for the global workforce and why he doesn't think there'll be destruction of jobs overall. He talks about the growing importance of the evolving role of "prompt engineers" and the new skill sets necessary for a world increasingly powered by generative AI. I asked Alex how Regal ensures that the customer experience that AI agents provide is good enough. Of course, AI agents are non-deterministic and make errors, but so do human agents. So whether it is reviewing calls, training agents, or determining logic to handoff to level-2 support, many techniques for managing the quality of AI Agents are similar to managing the quality of support by human agents. Finally, we examine why mid-market companies are adopting AI agents more rapidly than enterprises and how Regal is positioned to address their unique needs. Alex shares his perspective on how businesses can navigate this transition successfully, emphasizing the importance of embracing AI to remain competitive in an evolving landscape. I hope you enjoy this episode! --- Timestamps: *07:00 - In the near future, 90% of contact center calls will be with AI *15:10 - The importance of omnichannel * 19:55 - How to stand out in the competitive AI agent industry * 33:40 - How to assess the quality of your AI agents --- At Next47, we partner with founders boldly building products that power the world. Learn more at Next47.com
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    50 mins

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