In this episode of A Side of Hope, Jenelle shares powerful insights and wisdom drawn from her personal experience receiving Supported Living Services (SLS). Her story is a must-listen for anyone interested in human services or social work. Jenelle opens up about her background, the services she receives, and her dreams for the future, while also reflecting on the role of language, trust, and support in her journey of overcoming past trauma. She offers a unique perspective on what makes an effective social worker or case manager and gives heartfelt advice to aspiring professionals in the field.

Music Credit:

Instrumental beat: “Countdown” | Produced by Jordan Beats

• To learn about services or job opportunities at Compass, go here: www.compasscares.com

• Jenelle’s Book: Jenelle has a self-published autobiography. If you are interested in purchasing, email info@compasscares.com

Guest Bio:

Aaron Zint works as as a Payroll Manager by day and an author and coach by night. He has grown up in the Human Services field starting out as a caregiver at the age of 18. Aaron shares about his experience coming into his own as a leader in the field and what it could like to be in a supporting role. You can learn more about Aaron’s coaching business here: https://aaronzint.wixsite.com/website

Show Description and Notes:

Aaron has worked at Compass for 18 years, starting as a young 18-year-old with little experience in human services. He shared memorable stories from his time as a direct care provider, highlighting the humor, patience and empathy required in caregiving roles. Aaron discussed the grit and resilience needed to navigate operational challenges and policy changes, but found hope in seeing his colleagues persevere. A key part of Aaron's story was how the positive culture at Compass allowed him to develop healthy habits and balance his work and personal life, using morning routines, reading and physical activity. Aaron also recommended books related to emotional health, relationships and trauma healing, emphasizing the importance of understanding trauma for empathizing with clients and colleagues. Overall, Aaron provided a nuanced, personal perspective on the rewards and challenges of a long-term career in human services.

References:

• "The Connection Codes" - A book that helps people get in touch with their emotions and learn how to use that to connect with others, especially their spouse.

• "Boundaries" - A book about relationships.

• "The Body Keeps the Score" by Bessel van der Kolk - A book about trauma and the healing of trauma, which Aaron found helpful for understanding why people may have certain behaviors.

Eric is the CEO of Compass, an agency that supports adults with disabilities in California. He joined the mission of Compass when he saw that Sadie’s (his wife) dream would need to be a family affair. He wanted to lend his strength and skills to further the company’s mission and vision. He has the heart to see the staff live their dreams alongside of the clients. Eric holds his BA in Biblical Studies and his MBA from Columbia and Berkeley. Eric’s role is to provide stability to the staff and financial soundness to the organization. Eric and Sadie enjoy all aspects of home and business together in a spirit of true partnership. Eric and Sadie have three children: Trinity, Ryan, and Elayna.

Eric references"10x is easier than 2x" by Dan Sullivan - This book discusses the concept of setting ambitious, "10x" goals rather than more easily achievable "2x" goals in order to drive significant growth and change.

Cassandra works as the program manager of the ILS wing of Compass. She found her home at Compass in 2011 at the ripe ol’ age of 24. She began in the field in SLS, had a baby, was promoted to ILS Coach, had another baby and was promoted to ILS Manager. Her final promotion was not the result of a baby though, it was a result of passionately wanting to spread the magic of Siskiyou County across all counties and asking what more is possible in the years to come. Outside of work, she has the privilege of being a mother to my tribe of 4 incredible children: Hunter, Annalyse, Arianna and Bubba. She is a writer, kindness pollinator, adventure seeking hiker, and fierce advocator.

References

• Harold and the Purple Crayon by Crockett Johnson

• Fear Free and Full of Fire by Jen Hatmaker

Cassandra discusses how the book "Harold and the Purple Crayon" inspired her as a child, as it allowed her to create her own world through writing. She also recommends Jen Hatmaker's book "Fear Free and Full of Fire" as a valuable resource for personal development in the human services field.

Podcast Summary:

Sadie and Melanie shared their insights on navigating leadership transitions within the human services field, emphasizing the critical role of compassion and empathy in effective leadership. They discussed the challenges of moving from hands-on caregiving roles to more strategic positions, all while striving to maintain a culture rooted in compassion and service. They highlighted the importance of a strategic approach in supporting individuals and families, particularly in keeping loved ones at home while prioritizing their own well-being. Additionally, the conversation underscored the significance of hope and connection in the workplace, urging the need to challenge existing belief systems and practices that contribute to a culture of scarcity and mediocrity within the social work industry.

References:

• Dream Manager by Matthew Kelly:

  Sadie discussed how her team read and implemented concepts from this book, emphasizing the power of dreams and goal-setting within their organization’s culture.

• 10x is Easier than 2x by Dan Sullivan:

  (No additional notes provided)

Guest Bio:

Sadie Hess founded Compass, a Human Services agency, in 1996 to provide options and support for people with disabilities. She dreams of making a meaningful difference in the lives of individuals with disabilities across California and beyond. Holding both a BA and MA in psychology, Sadie's role in the organization is to cast a vision for tomorrow while ensuring that clients today are happy, safe, and healthy. Learn more at www.compasscares.com.

I’m Melanie Bazile, a long-time professional in the human services arena. It seems like just yesterday when I was getting my serendipitous start in human services discovering the messiness of working with people. I had a passion and a work ethic but lacked experience and found myself fumbling through many of the challenges I faced, especially in leadership. Years of challenges and learning led to the emergence of hope and grit, paving the way for service greatness. We created A Side of Hope to give you inspiration, tools, and support as you navigate your career in human services. If you are a human service professional, social worker, or one in the making, you’re in the right place friend. Let’s get gritty together with a Side of Hope.

Melanie has worked in the industry for over 30 years in group settings, day programs, and Supported and Independent Living. She received her Bachelor of Science Degree in Therapeutic Recreation from CSU Sacramento. She is also a 7 Habits of Highly Effective People trainer, Lean Six Sigma certified, and a Person Centered Thinking Skills trainer. She is currently working as the Director of Innovation and Expansion at Compass.

Show Notes: Bricks in Your Backpack Illustration by Dr. John Delony: https://www.youtube.com/watch?v=tqEaK0PU0OA