• Complex Problems, Simple Solutions: The Wireless Industry with Dennis McColl of PracticalRF
    Jan 8 2025

    In this episode of 5G Talent Talk, Carrie Charles speaks with Dennis McColl, founder of PracticalRF. Dennis shares his career journey, starting with his early fascination with wireless technology and his three-decade tenure at Verizon, where he transitioned from hands-on market-level roles to corporate policy development. He discusses his leap into entrepreneurship, driven by a desire to solve complex industry problems on his terms.

    Dennis outlines critical challenges in the wireless industry, including inefficiencies in operational expenses and contractor management, and highlights his commitment to finding cost-effective solutions. He emphasizes the need for stronger training programs for engineers and collaboration across the sector. Dennis also touches on the evolution of technology, noting the potential of AI to enhance processes but stressing the continued importance of hands-on expertise.

    This episode covers the importance of passion, networking, and rekindling one’s "why" in the face of industry challenges. We also get a 'sneak peek' into some of the hot topics to be discussed at the upcoming AvalonTUF in Dallas, Texas on January 22 - 23, 2025. To learn more about AvalonTUF and register to attend, visit avalontuf.com.


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    28 mins
  • Growth Strategies in a Challenging Market with Leighton Carroll of Baylin Technologies
    Dec 4 2024

    In this episode of 5G Talent Talk, Carrie Charles interviews Leighton Carroll, CEO of Baylin Technologies, about his leadership philosophy, experiences in turnarounds and integrations, and insights into building exceptional company culture. Leighton details his career journey, focusing on his time at AT&T, where he managed complex integrations and acquisitions. He emphasizes the importance of clear frameworks, structured communication, and transparency to align teams and mitigate challenges during transitions. His empathetic approach, which includes treating employees with professionalism and respect, helps retain talent and build trust in uncertain times.

    Leighton shares the key ingredients of an exceptional company culture, focusing on collaboration, respect, and accountability. He believes in empowering team members to learn and grow by framing challenges and fostering a transparent environment where problems are openly addressed. His leadership philosophy prioritizes team development and creating an atmosphere where people take pride in their work.

    On work ethic, Leighton attributes his drive to his upbringing and a commitment to continuous improvement. He shares his dynamic weekly routines, which range from customer visits to strategic planning, and stresses the importance of maintaining physical and mental well-being to sustain high performance. Leighton also highlights the value of networking and giving back, which he sees as essential to leadership and business success.


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    41 mins
  • Blueprints for Scalable Growth & Effective Leadership with Serghei Busmachiu of Utilities One
    Nov 20 2024

    In this episode of 5G Talent Talk, Carrie Charles interviews Serghei Busmachiu, CEO of Utilities One, about his inspiring journey and the rapid growth of his company. Originally from Moldova, Serghei immigrated to the U.S. in 2013 and began his career in various jobs, eventually finding a role as a cable technician for Comcast. This experience motivated him to start Utilities One in 2016, a company that initially focused on last-mile telecom installations but soon expanded into telecom construction, engineering, and wireless services, driven by the demand for 5G and fiber infrastructure.

    Utilities One has since grown to over 3,000 employees and operates across 20 U.S. states. Serghei credits the company's success to a culture of hard work, resilience, and an emphasis on internal promotion. This culture, influenced by Serghei’s background in mixed martial arts, prioritizes determination and “grit” over traditional credentials.

    The company’s services now extend beyond telecom to power delivery, renewable energy, and water infrastructure, aiming to address critical infrastructure needs. Looking forward, Serghei envisions Utilities One becoming a billion-dollar leader in global infrastructure projects. In line with this vision, Utilities One is set to participate in Ukraine’s post-war reconstruction, including a major project to build residential homes.


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    31 mins
  • Effective Strategies to Empower Remote Workers with Emir Aboulhosn of NetLync
    Nov 13 2024

    In this episode of 5G Talent Talk, Carrie Charles interviews Emir Aboulhosn, CEO of NetLync, about the evolving landscape of device technology and the challenges of fostering a successful remote culture. Aboulhosn highlights the vital role advanced devices play in boosting sales for carriers like T-Mobile and AT&T while enhancing user experience and reducing churn.

    Since NetLync was founded during the COVID-19 pandemic, he emphasizes the importance of balance and hiring experienced individuals who thrive in autonomous environments. Quick decision-making regarding team fit is crucial for success. Aboulhosn notes that NetLync operates efficiently over 16 hours a day, supporting customer needs during off-hours, and fosters a mission-driven culture.

    Emir warns against micromanagement, which can hinder motivation, and advocates for a hyper-focused approach to company objectives. The episode concludes with Aboulhosn encouraging potential collaborators and talent to connect with NetLync as it embraces upcoming advancements in wireless technology.


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    44 mins
  • Harnessing AI to Drive Business Optimization and Growth with Angus Ward of Beyond Now
    Oct 30 2024

    In this episode of 5G Talent Talk, Carrie Charles talks with Angus Ward, CEO of Beyond Now about the intersection of AI and Communication Service Providers (CSPs), exploring how AI can transform the telecom industry. He reveals that only 15% of companies currently derive significant value from AI, mainly due to fragmented experimentation across business units. To address this, Ward suggests prioritizing major business challenges and implementing a more structured approach to AI adoption, which can enhance cost efficiency, productivity, and customer experience, while driving revenue growth.

    Ward also introduces the concept of digital business platforms, which differ from traditional linear business models by using multi-sided approaches that involve various partners. These platforms create network effects, where growth leads to greater economies of scale and competitive advantages. Using examples like Uber, Ward explains how network effects make it challenging for competitors to match the service quality, thus reinforcing market dominance.

    Beyond Now’s culture, according to Ward, is shaped by its roots in management consulting, focusing on solving business problems rather than just providing technology. The company’s commitment to platform-based business models and revenue growth through partnerships has positioned it as a leader in helping CSPs and tech firms adapt to changing markets.

    Looking ahead, Ward envisions leveraging AI to enhance customer experiences, optimize processes, and expand into other sectors beyond telecom and tech. He emphasizes the importance of building strong partner ecosystems and communities to drive innovation and deliver more value to customers across industries.


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    27 mins
  • The Role of Wireless in EV Innovation with Rich Berliner
    Oct 23 2024

    In this episode, Carrie Charles speaks with Rich Berliner, CEO of Fifth Gen Media, to talk about the evolving opportunities in telecom and related sectors like EV charging. They discuss the transferability of skills from the wireless industry to new fields such as EV infrastructure and satellite communications, emphasizing the strong relationship between wireless connectivity and EV charging. Rich highlights how many roles, from project management to supply chain, can transition smoothly into the EV sector.

    The conversation also touches on Rich's experience in the satellite business, where skills are similarly transferable, and the growing role of satellite communication in supporting EV infrastructure. Rich shares insights on the media industry's shift from print to digital, noting that while print still has value, the future lies in digital platforms, social media, and information-sharing.

    Rich emphasizes lifelong learning and adaptability, especially for those in the "second half of life" facing age-related career challenges. He encourages continuous skill development and learning new technologies. The episode closes with Rich sharing his contact information and expressing his passion for staying connected with industry peers.


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    34 mins
  • Mission Critical: Drive Efficiency & Engagement with Ruby Kolesky of Joyous
    Oct 16 2024

    In this episode of 5G Talent Talk, Carrie Charles welcomes Ruby Koleski, CEO of Joyous, to discuss her inspiring professional career and the innovative work of Joyous. Ruby shares her journey from growing up in South Africa with dreams of becoming a comedian, to becoming a software engineer. After excelling in engineering and gaining international experience, Ruby joined Joyous, a company founded by brothers Mike and Phil Carden, aimed at revolutionizing employee feedback.

    Ruby details how Joyous evolved from targeting the HR market to focusing on operational improvements for industries like telecommunications. She explains how Joyous enables companies to gather feedback not only from employees but also from contractors and customers. This real-time feedback accelerates problem-solving, increases operational efficiency, and improves customer satisfaction. Ruby also dives into the use of AI in Joyous’ platform, which analyzes feedback to deliver actionable insights at scale. She highlights the challenges of developing accurate AI tools and how Joyous overcame those to help companies cut costs, enhance productivity, and streamline product rollouts. Ruby greatly emphasizes the importance of psychological safety, collaboration, and innovation in driving workplace improvement.


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    32 mins
  • The State of 5G: Insights & Opportunities with Raghav Sahgal of Nokia
    Oct 2 2024

    In today's episode of 5G Talent Talk, Carrie Charles is joined by Raghav Sahgal, President of Cloud and Network Services at Nokia. Raghav shares his journey from software developer in India to global business leader, highlighting his focus on translating technology into real-world impact.

    Raghav dives into the current state of 5G, now deployed by over 260 operators in more than 100 countries. He notes that while 5G holds immense potential, market expectations are high, and monetizing this technology is a gradual process, emphasizing that 5G's benefits beyond connectivity, driving digitalization for industries, enterprises, and consumers.

    Raghav discusses challenges in 5G monetization, highlighting the role of network APIs and Nokia's "Network as Code" platform in simplifying developers' access to network capabilities. He also points out that while enterprises have advanced in digitalization, industries are catching up, especially post-COVID-19. Nokia is facilitating this through private networks and an ecosystem approach.

    Raghav stresses the importance of fair spectrum allocation policies in shaping the competitive 5G landscape. The episode wraps up with insights into his leadership style, focusing on a learning mindset, clear strategy, and empowering teams, and a personal story that underscores his belief in everyone's potential for growth.


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    23 mins