Check out the latest episode of the Journey to Conscious Healthcare podcast, featuring Dr. Dave Houston from Australia Dental Group!

In this episode, we discuss Dave's journey of successfully scaling up his dental group in the Moreton Bay Region of QLD over the last decade. From the group's humble beginnings in 2010 to becoming home to over 60 team members across 5 locations, Dave shares his wealth of experience, passion, scar tissue and wisdom with us.

We also explore the opening of the new Australia Dental HQ, a dedicated learning centre and support office, and the importance of professional management in healthcare scaling.

Link to today’s episode: https://youtu.be/A3a_KFQvG6U

Topics discussed:

• How David's childhood experiences influenced his career path.
• Navigating the complexities of running a business while also being a clinician.
• David’s experience as a business owner and the importance of understanding the different personalities and values of his team members.
• The usefulness of behavioural analysis tools such as disc profiling in communicating with patients and team members.
• The challenges of HR in their business, particularly in attracting and retaining Gen Z employees who are used to a highly customised digital experience.
• The need to adapt to the changing demographics of the workforce and the importance of understanding the values and preferences of younger generations.
• Transformation 24- A 24-month development program for employees in the dental industry that includes mentoring, lectures, and specialised training to prepare employees for career growth and potential business ownership.
• The future of dentistry- technology and a focus on continuous learning and development.
• The importance of networking and finding a supportive community for personal and business growth.
• Creating standard operating procedures and the challenges of sharing sensitive information within a team.

Whether you're a dental professional or simply interested in the business side of healthcare, this episode is not to be missed! Tune in now on your favourite podcast platform and share your thoughts in the comments.

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