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In this episode of the Eye on AI podcast, Craig Smith sits down with Michael Martin, CEO of RapidSOS, to explore how AI and connected devices are aiding emergency response and public safety.

With billions of sensor feeds from over 540 million devices—including wearables, vehicles, and security systems—RapidSOS integrates life-saving data to provide real-time support for 911 and first responders across the U.S. and beyond. Michael shares how their platform is reducing response times, improving accuracy, and transforming the way emergencies are handled by public safety agencies.

We dive deep into RapidSOS’s AI-powered platform, which fuses human and machine intelligence to deliver faster, more effective emergency responses. Michael also discusses the challenges of scaling such technology globally, the role of AI in predictive emergency management, and the importance of integrating these solutions into legacy systems used by first responders.

Whether it’s saving lives through faster 911 responses, preventing emergencies before they happen, or leveraging AI to enhance public safety, this episode offers a compelling look at the future of emergency services. Join us to uncover how technology is reshaping public safety and emergency response on a global scale.

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(00:00) Preview

(01:58) RapidSOS and Michael Martin’s Journey

(06:39) Integration w/ Wearable Devices and Home Systems

(11:59) RapidSOS’s Use Cases

(23:12) RapidSOS’ Foundational Models

(31:31) How RapidSOS Handles Data

(36:11) How RapidSOS Aids Public Safety

(49:56) Is RapidSOS Integrated into Hospitals?

(53:00) EmergencyProfile.org Role In Helping First Responders

(55:36) The Future of Public Safety with AI and RapidSOS