Who should own Teams in your organization? Answering this question correctly is the first step in improving your business with Teams.

Whether you own your own business or manage a single department in a large organization, it is vital that someone actively own and improve Teams.

Here's a spoiler. It's not the IT department!

Should you use chat or channel posts? What's the difference? Doesn't it just confuse things to have two different ways to communicate in Teams?

Well, the answer is a resounding no! As a business owner or leader, channel posts will become one of your favorite means of improving your organization.

This episode is a must-listen if you're not currently leveraging channel posts, or not leveraging them in a way you find useful!

So many organizations are not impressed with Teams chat and that's unfortunate. At the same time they claim to be overwhelmed by their email burden, they can't see the forest for the trees when trying to make the switch to Teams chat.

When a workgroup effectively transitions fully to Teams chat and channel posts, nobody ever wants to return to the old ways.

In this episode, Annie makes inarguable case for going all-in on Teams and how to avoid the pitfalls most workgroups encounter.