In this episode, Neil Harvey shares his journey towards enhancing the security of his Airbnb property following a frightening incident that occurred at his front door. He discusses the challenges he faced with traditional key management and the frequent lapses in security that left his home vulnerable. Neil reveals how he transformed his approach by installing a smart lock, which not only simplifies guest access but also ensures that the property remains secure at all times. He emphasizes the importance of proactive security measures for hosts and offers listeners a special discount on the smart lock he recommends. THE SMART LOCK DISCOUNT To get the guaranteed 20% discount* on your Simpled SMART locks, follow these steps. Copy and paste bit.ly/SimpledSuperhostDiscountinto your web browserAdd your choice of SMART lock(s) to your basket.Apply the voucher code: SuperhostNeilComplete the order. [Note; If a product already has a promotional discount of 20% or more, the voucher will not be applied to that specific product.] To confirm you have the best SMART lock for your door, take 3 photos of your existing lock; the outside the inside and end-on (to show the lock within the thickness of the door) and email all 3 photos to support@simpled.uk The tech team there will recommend the best choice for you. *This is an affiliate link. KEY TAKEAWAYS The importance of securing your property and ensuring the safety of guests is crucial for any Airbnb host. Incidents can happen unexpectedly, and being proactive about security can prevent potential disasters.Installing a smart lock can simplify key management and enhance security. These locks can be programmed to provide unique access codes for guests.Relying solely on educating guests about security procedures can be ineffective. Many guests may forget or misunderstand instructions, leading to security breaches.A personal incident involving a potential break-in served as a wake-up call, highlighting the need for improved security measures. This experience led to the decision to install a smart lock.There are opportunities to save on smart lock purchases. A specific discount is available for listeners of the podcast, encouraging hosts to invest in better security solutions for their properties. BEST MOMENTS "Had there been an actual incident, my hosting business would have potentially ended and I could have lost everything and had to start all over again." "I finally installed a security camera to monitor the back door to try and work out exactly what was happening." "The answer, the one, two, three I needed to change, was to install a smart lock." "If you are someone who values the security of your guests, or your family, then what I'm about to share with you could be very useful." "When you say, it won't happen to me, fate will smile and say, let's wait and see." CONTACT DETAILS Visit Neil's Airbnb https://bit.ly/SuperhostNeil Instagram: https://www.instagram.com/superhostneil/ Facebook: https://www.facebook.com/SuperhostNeil TikTok: https://www.tiktok.com/@superhostneil Email: SuperhostNeil@gmail.com ABOUT THE HOST Neil has led a fulfilled and unconventional life, navigating an extraordinary journey from the Royal Navy to prop-making in London's West End theatres. Born into a military family, it was a twist of fate that led him to the theatre, where he contributed to iconic productions such as Phantom of the Opera. Eventually, Neil transitioned to Corporate Event Team Building, founding his venture in 1999. Financial challenges in 2017 are what prompted a strategic shift to Airbnb hosting, providing a reliable backup income. By 2021, Neil and his business partner triumphed over significant debt, fuelled by their resilience and the success of Neil's Airbnb venture. Now, Neil has left the corporate world behind, thriving solely through his flourishing Airbnb endeavors. ABOUT THE SHOW Welcome to "The Airbnb Superhost," your ultimate guide to mastering the art of hosting on Airbnb. In each concise 15-minute episode, Neil will reveal the secrets to creating unforgettable guest experiences and maximizing the potential of your property, drawing on over 8 consecutive years as a qualifying Airbnb Superhost. With a focus on 3 specific aspects of running an Airbnb business; the host, the property, and Airbnb itself, Neil provides step-by-step guidance on everything from ambiance creation to effective communication. In each episode, a Superhost Secret will help you elevate your hosting game and keep guests coming back for more. Whether you're a seasoned host or just starting, Neil’s actionable tips and tricks will help you become a hospitality superstar. Disclaimer: The Airbnb Superhost is in no way affiliated with Airbnb. All ideas, thoughts, concepts, and data presented in this podcast are entirely Neil’s own and do not represent the views of Airbnb.