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What to Say When Things Get Tough

Business Communication Strategies for Winning People Over When They're Angry, Worried and Suspicious of Everything You Say

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What to Say When Things Get Tough

By: Leonard S. Greenberger
Narrated by: Steven Roy Grimsley
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About this listen

BREAK THROUGH ANYONE'S ANGER AND WIN THEIR TRUST IN CRISES LARGE AND SMALL

Leonard S. Greenberger is a partner at one of today's most successful public relations firms. In What to Say When Things Get Tough, this seasoned expert offers verbal and nonverbal skills for handling communication crises in any public forum.

©2013 Leonard S. Greenberger (P)2022 McGraw Hill-Ascent Audio
Business Communication Communication & Social Skills Leadership Business Career
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