The Customer Service Revolution
Overthrow Conventional Business, Inspire Employees, and Change the World
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The Customer Service Revolution
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Narrated by:
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Joel Richards
About this listen
In The Customer Service Revolution, DiJulius points out how numerous companies have made customer service their biggest competitive advantage, are dominating their industries, and have made price irrelevant. As a result of this customer service revolution, people are being treated differently, better, and in a way like never before. This is a result of how companies and management are treating their employees and how employees are treating each other and the customer - which ultimately permeates into people’s personal lives at home and in their communities. Can the way you run your business or treat your customers have an effect on the world at large? John DiJulius will show you just that!
Drawing on years of experience consulting with the top customer service companies around the world and in his role building his first business, John Robert’s Spa, into one of the top 20 salons in the US, DiJulius will show you exactly how to create your very own customer service revolution and make price irrelevant.
©2016 John R. DiJulius III (P)2020 Greenleaf Book GroupListeners also enjoyed...
What listeners say about The Customer Service Revolution
Average customer ratingsReviews - Please select the tabs below to change the source of reviews.
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Overall5 out of 5 stars
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Performance5 out of 5 stars
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Story5 out of 5 stars
- Thomas Kennedy
- 28-03-25
The author's passion for customer service is contagious
After listening to this excellent book, I feel the author's passion for outstanding customer service has rubbed off on me. My eyes have been opened to see just how essential and fundamental outstanding customer service is to a successful business. The book is full of practical suggestions on how to establish and keep great customer connections and ensure they keep coming back, as well as promote your business through word of mouth.
Would highly recommend this book to anyone who wants to succeed in business of any kind.
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