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No Hard Feelings

Emotions at Work and How They Help Us Succeed

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No Hard Feelings

By: Liz Fosslien, Mollie West Duffy
Narrated by: Liz Fosslien, Mollie West Duffy
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About this listen

Penguin presents the audiobook edition of No Hard Feelings written and read by Liz Fosslien and Mollie West Duffy.

'Full of lively illustrations and practical examples to show how you can harness emotions to become more creative, collaborative and productive' Adam Grant, author of Originals

'A must-read' Susan Cain, author of Quiet

How do you stop the office grouch ruining your day?
How do you enjoy a holiday without obsessing over your inbox?
Should you accept your colleague's request to follow you on Instagram?

The modern workplace can be an emotional minefield, filled with confusing power structures and unwritten rules. We're expected to be authentic but not too authentic. Professional but not stiff. Friendly but not an oversharer.

As organizational consultants and regular people, we know what it's like to experience uncomfortable emotions at work - everything from mild jealousy and insecurity to panic and rage. Ignoring or suppressing what you feel hurts your health and productivity but so does letting your emotions run wild.

In this book we'll help you figure out which emotions to toss, which to keep to yourself, and which to express in order to be both happier and more effective. We'll share the latest research and helpful tips, and reveal the surprising reason why you'll actually be more healthier and focused if you're less passionate about your job.

Drawing on what we've learned from behavioural economics, psychology and our own experiences at countless organizations, we'll show you how to bring your best self (and your whole self) to work every day.

PLEASE NOTE: When you purchase this title, the accompanying PDF will be available in your Audible Library along with the audio.

©2019 Liz Fosslien and Mollie West Duffy (P)2019 Penguin Audio Communication & Social Skills Meetings & Presentations Personal Success Social Psychology & Interactions Workplace Culture
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Critic reviews

A must-read that topples the idea that emotions don't belong in the workplace, No Hard Feelings offers a path towards a future I want to work in: an emotionally expressive, yet respectful (and high performing!) workplace (Susan Cain)
No Hard Feelings is both a charming, sparkling read and a clear-eyed roadmap to harnessing the things that make us most human into tools that will make you more productive, effective and happier at work. A must-read for every leader and every aspiring leader (Laszlo Bock)
No Hard Feelings dispels the myth that there's no place for emotions at work. You can't communicate clearly unless you're aware of your own emotions and the emotions you're sparking in others. You can't build productive relationships at work if you're showing up like a robot. This book will help you build the emotional discipline you need to succeed (Kim Scott)
If you've ever thought it's best to check your emotions at the office door, this book will change your mind. It's full of lively illustrations and practical examples to show how you can harness emotions to become more creative, collaborative and productive (Adam Grant)
Warm, witty and wise, No Hard Feelings is the missing manual for reconciling emotions with professionalism - intelligently (Chip Conley)
Liz Fosslien and Mollie West Duffy address the elephant in the room, dissecting the ways that emotions at the office impact our ability to lead and thrive at every level of our professional careers. With compassion, research and clever comics (did I mention the elephants?) No Hard Feelings makes a real attempt at digging deeper than introvert memes to address the reality of workplace emotions we all live with (Adam J. Kurtz)
Don't send another email, attempt a serious conversation at work, or try to follow your intuition until you read this book. Your emotional intelligence at work is about to skyrocket. Equally valuable for the person who cries covertly in bathroom stalls and the kind who buries their emotions 20,000 leagues under the sea (Dan Lyons)
Excellent advice! (Daniel Pink)
A useful guide on how to be less stressed, more productive, and simply happier on the job. And who among us wouldn't want that? (Goop)

What listeners say about No Hard Feelings

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Profile Image for NathanB

some very good take aways but drone narrator

I struggled to really engage with the book, mainly due to drone narrators. shame as it was the Authors!
certainly some good take aways though. may persevere and listen again.

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Profile Image for Moosa

A great guide about embracing emotions at work

Excellent reference book about emotions management in work place and also outside work. Well narrated and supported with easy to follow examples that can be applied in real life. The book touches briefly ( but sufficiently) in many aspects of emotions at work. The attached pdf is also easy and fun to follow .

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Profile Image for Anonymous User

lacking in detail

I found this book touches on a lot of points that I wanted it to. the only issue is they spend about 2 minutes per topic. there is very little in the way of detail.

I feel like this is made worse by the authors incessant will to use modern language and techniques.

I know "rumination" is a current buzzword in therapies across the world, but it was a word that existed before this resurgence in popularity. you can refer to SMeoje ruminating on a thought without having to give a therapy session.

also, both authors reading parts out at the same time made me cringe a lot. felt like an end of the day presentation at a conference you don't want to be at.

finally, some of their advice was very confused. strong focuses on issues that seem only to affect women ("crying at work" was more than irrelevant to me), and I say this in full acknowledgement that women deal with more than most at work, however, as a black person, their sections on race felt completely impersonal. like they were reading stats off a sheet.

I got this book as I was dealing with a few issues at work, but I will be returning it, as past a couple of helpful paragraphs, I see very little value in this. I imagine someone else has done something a bit more niche and a lot more detailed. disappointed.

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1 person found this helpful