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Kniga zhalob. Kak dobit'sja svoego [Appeal: How to Get What You Need]

By: Svetlana Sergeeva
Narrated by: Stanislav Ivanov
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Summary

Vashu gostinuju s shikarnym remontom opjat' zatopili sosedi… V poliklinike za kruglen'kuju summu Vam celuju nedelju lechili zdorovyj zub… A v magazine opjat' nahamili i naotrez otkazyvajutsja menjat' brakovannyj tovar… Znakomaja kartina? Stalkivalis' i ne raz? Nadoelo? Tak postav'te zhe svoih obidchikov na mesto! Zhalujtes'! S dannym prakticheskim rukovodstvom vy uznaete: kak pravil'no sostavljat' zhalobu; v kakie instancii ee sleduet podavat'; kakovy sroki rassmotrenija zhaloby; kak mozhno uskorit' process ee rassmotrenija i mnogoe drugoe!

Please note: This audiobook is in Russian.

©2013 New Internet Technologies (P)2013 New Internet Technologies
Education
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