Bezonomics cover art

Bezonomics

How Amazon Is Changing Our Lives, and What the World's Companies Are Learning from It

Preview

£0.00 for first 30 days

Try for £0.00
Pick 1 audiobook a month from our unmatched collection - including bestsellers and new releases.
Listen all you want to thousands of included audiobooks, Originals, celeb exclusives, and podcasts.
Access exclusive sales and deals.
£7.99/month after 30 days. Renews automatically. See here for eligibility.

Bezonomics

By: Brian Dumaine
Narrated by: Dan Bittner, Brian Dumain
Try for £0.00

£7.99/month after 30 days. Renews automatically. See here for eligibility.

Buy Now for £12.99

Buy Now for £12.99

Confirm Purchase
Pay using card ending in
By completing your purchase, you agree to Audible's Conditions of Use and authorise Audible to charge your designated card or any other card on file. Please see our Privacy Notice, Cookies Notice and Interest-based Ads Notice.
Cancel

About this listen

Amazon is the business story of the decade. Jeff Bezos, the richest man on the planet, has built one of the most efficient wealth-creation machines in history. Like a giant squid, Amazon’s tentacles are squeezing industry after industry and, in the process, upsetting the state of technology, the economy, job creation and society at large. So pervasive is Amazon’s impact that business leaders in almost every sector need to understand how this force of nature operates and how they can respond to it.

Saying you can ignore Jeff Bezos is equivalent to saying you could ignore Henry Ford or Steve Jobs in the early years of Ford and Apple. These titans monumentally changed how we do business, redefining the rules on a global scale. Amazon founder Jeff Bezos is the new disruptor on the block. He has created a 21st century algorithm for business and societal disruption. He has turned the retail industry inside out, is swiftly dominating cloud computing, media and advertising, and now has his sights trained on every other domain where money changes hands and business is transacted.

But the principles by which Bezos has achieved his dominance - customer obsession, extreme innovation and long-term management, all supported by artificial intelligence turning a virtuous-cycle 'flywheel' - are now being borrowed and replicated. 'Bezonomics' is for some a goldmine, for others a threat, for still others a life-shaping force, whether they’re in business or not.

Brian Dumaine’s Bezonomics answers the fundamental question: how are Amazon and its imitators affecting the way we live, and what can we learn from them?

©2020 Brian Dumaine (P)2020 Simon & Schuster UK
Business & Careers Economics Business Artificial Intelligence Innovation
activate_Holiday_promo_in_buybox_DT_T2

Listeners also enjoyed...

Hooked: How to Build Habit-Forming Products cover art
The Subscription Boom cover art
Barry Hearn: My Life cover art
Principles cover art
The Ways to New cover art
Gamechanger Investing cover art
How the Internet Happened cover art
Secondhand cover art
Resurrecting Retail cover art
Disrupt You! cover art
Billion Dollar Brand Club cover art
The Secret Life of Groceries cover art
The Design of Everyday Things cover art
The Black Swan, Second Edition: The Impact of the Highly Improbable: With a new section: "On Robustness and Fragility" cover art
The Age of Agile cover art
HR on Purpose cover art

Critic reviews

'Bezonomics is an easy and engaging read...Quite often, though, it is eye-opening.' (Hugo Rifkind)
'You'd think it would be easy to write a page-turner about the firm and its founder, but what makes them so successful is complicated, contradictory and controversial... What makes the book a great read, however, is the way Dumaine shines a light on the man who has made Amazon such a success. The first third of the book reveals Bezos's special sauce. He is hard-driving and ruthless.' (John Arlidge)
'Highly engaging. An addictive read - one of the most compelling business books I've ever read. Meticulously researched...it never veers too far into dry details and is written engagingly.' (Emma Newlands)
'Brian Dumaine has written a touchstone book, significant in helping people understand some of the big underlying forces changing the world we live in. In fifty years, historians may look back at Bezonomics and point out that its choice of protagonist captured the essence of what was happening at the time - in our society, in our culture and in our economy. Dumaine is a crisp and incisive writer, able to weave big, arcing themes with vivid details and narrative stories to make his insights come to life.' (Jim Collins, author of Good to Great)
‘In America, Amazon is bigger than Jesus. One of the many arresting facts in this study of the e-retailer and the forces that drive it, by Forbes journalist Brian Dumaine, is that 51 per cent of US households attend church, but 52 per cent have an Amazon Prime membership... This is a business book, the tone readable, dry and painstakingly even-handed, though Dumaine duly includes a few of the odd quirks that tech gurus fashion into myth.' (Nick Curtis)
‘Where the book really shines is in its detailed but clear exposition of how the Amazon phenomenon was built on expert data analysis, marketplace psychology and perpetual innovation – and where it is headed…Politicians and regulators have their eyes on Amazon and its profits, but will a company named after the Earth’s biggest river ever know its own limits? Bezos’s desire to expand into sectors such as healthcare, banking and even space suggests the opposite.’ (Jenny McCartney)

What listeners say about Bezonomics

Average customer ratings
Overall
  • 4.5 out of 5 stars
  • 5 Stars
    93
  • 4 Stars
    50
  • 3 Stars
    21
  • 2 Stars
    0
  • 1 Stars
    1
Performance
  • 4.5 out of 5 stars
  • 5 Stars
    95
  • 4 Stars
    39
  • 3 Stars
    14
  • 2 Stars
    0
  • 1 Stars
    0
Story
  • 4.5 out of 5 stars
  • 5 Stars
    77
  • 4 Stars
    48
  • 3 Stars
    19
  • 2 Stars
    1
  • 1 Stars
    0

Reviews - Please select the tabs below to change the source of reviews.

Sort by:
Filter by:
  • Overall
    5 out of 5 stars
  • Performance
    5 out of 5 stars
  • Story
    4 out of 5 stars

The industry standard for all future business!

Adapt to Bezonomics or get crushed. A must read for anyone considering business. A great peek into the future, which is closer than we think.

Something went wrong. Please try again in a few minutes.

You voted on this review!

You reported this review!

  • Overall
    3 out of 5 stars
  • Performance
    4 out of 5 stars
  • Story
    3 out of 5 stars

Insightful to a degree

Good content and easy to follow but a fair amount of thematic repetition with some areas.

Something went wrong. Please try again in a few minutes.

You voted on this review!

You reported this review!

  • Overall
    4 out of 5 stars
  • Performance
    4 out of 5 stars
  • Story
    4 out of 5 stars

Could be in the horror section …

It’s not the best researched book, some key info is left out like how Besos pays almost no personal tax - far less than you and I, but the book still an interesting read.

The author is in Love with Besos, he tries to give both sides of the argument but it’s still highly slanted.

The author explains that Amazon’s strategy is to invest massively in a sector they don’t understand, and is willing to loose money for years until the competition can’t keep up. They were subsidised by UPS for delivery, food stamps for their employees etc for their first decade or so. Items were and are often sold at a loss. So items are cheap but the tax payer subsidised every item sold, oh and in the US they mostly didn’t pay sales tax for years. The Besos economic strategy is to rely on the stock market for working capital while you weed out all competitors and then attracting short term market place sellers while you steal their data and employees / delivery whom eventually they will eventually replace with Robots.

Some scary stories about Amazon competing with their market sellers, who then borrow money directly from Amazon to try to get economies of scale to survive and then Amazon cut their credit line once they have own branded the product hence removing the partner / now competitor from the equation. The Seller in the story lost everything they had earned over years, Amazon added some more numbers (at a loss most likely) to their top line. Wonder why the seller couldn’t compete? The book tells that Amazon offer Chinese sellers cheaper shipping to their us ment centres than the US sellers using their service (in exchange for knowing which factory to collect from incase they want to use the data to cut out the seller).

At times the book feels like the writer had a word number target so did a find / replace to include the word “fly wheel” everywhere unnecessarily. It’s annoying.

Overall being a retail entrepreneur in a world of Amazon is far more risky, but thereare opportunities. If you have a business that Amazon can compete with, consider Pivoting now or make a strategy of being the seller of second choice (ie raise your prices and provide better service and hope some of the customers will appreciate that enough not to take the advice and then not being willing to pay enough to cover the advice givers wages).

Saying that the book makes you feel buying from Amazon makes sense as buying from another company means your are paying more as they will be subject to more taxes - so you are opting to contribute more tax and to pay more. If they are willing to sell at a loss, your gain right? For now. And what person living on the normal (taxed) average wage thinks with Besos economics, if Amazon spend more than they make for a decade they go up in value and have an end game in mind, if a person does it their house is repossessed and their end game is homelessness and working in an Amazon fulfilment chain.

Something went wrong. Please try again in a few minutes.

You voted on this review!

You reported this review!

  • Overall
    5 out of 5 stars
  • Performance
    5 out of 5 stars
  • Story
    5 out of 5 stars

Drink every time you hear "flywheel"

Enjoyed thoroughly, kept my interest from beginning to the end. For someone whose English is second language, the narrator was very easy to understand. Amazon is a fascinating company and so is its leader.

Something went wrong. Please try again in a few minutes.

You voted on this review!

You reported this review!

2 people found this helpful

  • Overall
    4 out of 5 stars
  • Performance
    4 out of 5 stars
  • Story
    4 out of 5 stars

The smartest company the world has ever seen?

There have been several books written about the incredible story of how the son of an estranged trick uni-cyclist father and seventeen year old mother founded Amazon and became the world's richest man. Such is the pace of change at Amazon that many of them become out of date very quickly. This book by Fortune associate editor Brian Dumaine treads familiar ground but also manages to articulate the concept of the virtual circle "AI Flywheel" that has turned Amazon into such a dominating power by using algorithms to suggest products by learning from customer buying habits. Jeff Bezos is certainly a patient man and his forward and long term planning with seemingly little regard for short term shareholder expectations has allowed the Amazon Empire to expand and diversify from an online bookseller into now stocking over 600 million items, eReaders, voice recognition devices such as Echo/Alexa, TV and music streaming services and other areas such as cloud computing through its AWS business, ownership of the Washington Post and even brick and mortar retail. Advertising and healthcare are the next targets for Mr Bezos followed by space exploration through the advanced Blue Origin porgram.

Not all ventures have been successful though such as Amazon's for example the company's foray into smart phones via its Fire Phones was a disaster. Generally though, when Mr Bezos decides to go for something he does it big time, providing the six page proposal is comprehensive, and he has room to fail too which lets him take more risks.

Amazon is not without its critics though and there are examples quoted here of staff working in fulfillment centres with less than fulfilling jobs and well documented attacks on the empire from Bernie Sanders and others. There is a threat that Amazon could well become too powerful and suffer a similar fate to those early US business magnates Rockefeller and Mellon whose empires were broken up by Roosevelt's anti-trust legislation at the beginning of the last century. Generally, Mr Dumaine is decidedly pro-Amazon and considers that any criticism on Amazon is an attack on free market capitalism. Maybe Amazon really is the smartest company the world has ever seen.

Something went wrong. Please try again in a few minutes.

You voted on this review!

You reported this review!

1 person found this helpful

  • Overall
    5 out of 5 stars
  • Performance
    5 out of 5 stars
  • Story
    5 out of 5 stars

Business masterclass in a nutshell

I really enjoyed this book. The naration was clear and engaging also.

Ive had several businesses over the years and we have just had to start selling online and encorporate a fast delivery service.

I got alot of ideas from reading this book which I have no doubt will prove very useful to me.

I also found Bezos as a subject hugely motivational and inspiring.

Anybody interested in business would benifit from listening to this audio book.

Something went wrong. Please try again in a few minutes.

You voted on this review!

You reported this review!

  • Overall
    5 out of 5 stars
  • Performance
    5 out of 5 stars
  • Story
    4 out of 5 stars

Interesting hagiography

Yes it was worth my time, yes it was interesting, yes, it was very flattering of Jeff (and why not?).

Something went wrong. Please try again in a few minutes.

You voted on this review!

You reported this review!

  • Overall
    3 out of 5 stars
  • Performance
    3 out of 5 stars
  • Story
    3 out of 5 stars

if I hear "AI flywheel" once more I'll scream

This is a fair, but not outstanding, business book. interesting, and week researched, although doesn't really tell you anything that you don't already know or couldn't guess. there are some chapters of the Amazon story - such as the famous "API memo" - that aren't mentioned but which, I think, offer more profound insights into the Amazon phenomenon than anything presented here. And enough already of the "AI flywheel". This is hardly a differentiating factor, these days, for just Amazon. While the author makes periodic attempts to inject balance it does come across largely as a Bezos hagiography.

Something went wrong. Please try again in a few minutes.

You voted on this review!

You reported this review!

6 people found this helpful

  • Overall
    5 out of 5 stars
  • Performance
    5 out of 5 stars
  • Story
    5 out of 5 stars

Great book about Amazon.

Interesting and easy to digest. Amazon is currently the company to follow if any.

Something went wrong. Please try again in a few minutes.

You voted on this review!

You reported this review!

  • Overall
    5 out of 5 stars
  • Performance
    5 out of 5 stars
  • Story
    5 out of 5 stars

A true eye opener

If you have the slightest interest in the changes that have occurred in the last 20 years, this book is a real insight. It’s not just about Amazon.

Something went wrong. Please try again in a few minutes.

You voted on this review!

You reported this review!